All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (39 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 5, 2024

It was easy and smooth not as fast but really nice

Store

My Store

Using app

3 months

Developer Reply

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Aug. 4, 2024

good guy waited for me

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

Store

My Store

Using app

About 1 month

5 / 5 Share

July 25, 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you love our app and happy with our customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

July 23, 2024

jai very good agent, helped solve my problem

Store

My Store

Using app

About 2 months

5 / 5 Share

July 23, 2024

Thank you Jai, You were very helpful!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2024

I love AfterShip, they have great customer service, the agents are very friendly knowledgeable, and helpful, especially Pooja, she makes AfterShip so much better. keep up the great work!

Store

My Store

Using app

11 days

5 / 5 Share

July 17, 2024

Great assistance from Ayushi. App works great and customer service is amazing

Store

My Store

Using app

4 months

5 / 5 Share

July 16, 2024

Great customer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Kumar was great. After spending countless hours going back and forth between shopify, tiktok, my supplier, and Aftership, Kumar was the only one who was able to help me get past hours and hours and hours of frustration. The team at tiktok was useless, thank goodness for Kumar;.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

Great CS, the guys there helped me couple of times and solved all the issues, definitely recommend the app!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2024

This app is really proving to save me a ton of manual work! Navigating the site takes a minute to learn but a quick live chat feed has proven to be priceless! They answered every question that I had as well as scheduled a time to discuss what else the app can do for my business. If you just found the app...you are in luck! If you have been using it a while be thankful you found this little gem as it is definitely a time saver! The live chat help feature has me floored as it is a real person on the other end, not your usual bot!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

Love the feed back and help! Sedhan was very helpful a patience with me!

Store

My Store

Using app

4 months

5 / 5 Share

July 6, 2024

Sadhan promptly assisted me with my problem, resolving it within seconds. This exemplifies exceptional customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2024

Great assistance by Karan in support, but the app is not as useful for my use case due to limitations in tiktok shop categorization of the product.. I was looking for a one click solution to sync my shopify products to tiktok shop, however using aftership feed, I need to manually map products or categories which is cumbersome when I have 1000 or so SKUs

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Aditya was very helpful and asked me all the necessary questions to understand my problem. Fortunately, it was a simple problem and he knew right away the issue. Also, I had additional questions and he answered all of them with full understanding of everything. Thank you again!

Store

My Store

Using app

About 2 months

5 / 5 Share

June 30, 2024

Excellent, resolved issue quickly.

Using app

8 months

Total reviews

1

Average rating

5.0