All reviews

Rating Breakdown

  • 5
    87% (589 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2024

Using app

--

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 23, 2024

Kumar is amazing

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Good, everything is automated and good customer service!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Prabha was brilliant, very knowledgeable with her work. I had a great experience. Thank you

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 10, 2024

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Store

Réalta

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app. We highly value your business and have sent you an email with additional details. For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at [email protected].

5 / 5 Share

Sept. 5, 2024

Quick and effective communication. Resolved the issue.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Very resposive and helpful!

Using app

About 1 year

Total reviews

7

Average rating

4.0

5 / 5 Share

Aug. 27, 2024

very good

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Thank you so much!!!!

Store

My Store

Using app

4 months

5 / 5 Share

Aug. 20, 2024

Wonderfull , works like a boos!

Store

BeBrig

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 14, 2024

The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so far.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback and for sharing your experience. We’re glad to hear that Kumar was able to assist you in resolving the syncing issues with your TikTok Shop. We apologize for the inconvenience caused and appreciate your patience. We’re actively working on fixing the bugs you mentioned to enhance the app’s performance. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Aug. 13, 2024

very helpful! Immediate response!

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Best Customer support we have received, Prabha was very professional and quick .

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 9, 2024

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use. the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Using app

1 day

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 8, 2024

Jai. Great support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

helped in 10 min he is awesome

Store

My Store

Using app

20 days

4 / 5 Share

Aug. 5, 2024

It was easy and smooth not as fast but really nice

Store

My Store

Using app

4 days

Developer Reply

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Aug. 4, 2024

good guy waited for me

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

Store

My Store

Using app

About 1 month