The Candle Brand review for AfterShip Feed for TikTok Shop
May 26, 2023
They don't tell you that sync of inventory to TikTok TAKES 24 HOURS!!.. Pointless waiting that long, may as well update it myself in TikTok. There are other apps that update instantly, so I will now need to delete this app.
Thank you for your Feedback. I am sorry to hear about your recent experience. I want to clarify that our app's inventory syncing is actually real-time, as long as your products are properly linked or synced with our app. We understand how crucial accurate inventory information is for running an online business, and we are committed to providing top-notch features to help streamline your operations. In addition to real-time inventory syncing, our app offers batch editing capabilities and order syncing functionality to make managing your store even more efficient. We apologize for any inconvenience caused by the miscommunication from our team that led you to believe that inventory sync takes 24 hours. We value your feedback and would like to assist you in resolving any issues you may have experienced. Please do not hesitate to contact us if you need further assistance. Thank you for bringing this matter to our attention. We strive to provide excellent customer service and look forward to helping you make the most of our app. Best regards, Team AfterShip.
