Zamage review for AfterShip for TikTok Shop
July 30, 2024
This app continuously submits the order into Shopify under the wrong location causing issues. Been on with support over two weeks and still no correction. Inventory nightmare!!
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with order syncing to different locations. We understand the frustration this has caused. I want to assure you that our team has thoroughly checked everything on our end and we are now working closely with Shopify to identify the root cause of the problem. Our goal is to find a solution as quickly as possible to prevent any further disruptions to your inventory management. We appreciate your patience and understand that the experience you described is not acceptable. If you have specific concerns requiring immediate attention, please reach out to us directly at [email protected], and we will do our best to assist you promptly. Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service. Regards, Team AfterShip
