AfterShip Feed for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.8
feedback
683
chart
#507
All reviews
Rating Breakdown
Review RSS Feed
Sept. 23, 2023
LOVE LOVE LOVE made transferring my products to my TikTok shop so much easier.
Sept. 21, 2023
Downloaded to automatically sync our Tik Tok orders to our Shopify and works well, all issues were answered promptly by the online help as well!
Sept. 21, 2023
Very helpful member of staff who took the time to go through a step by step process to help fix my issue.
Sept. 16, 2023
Pooja is very quick understanding and professional, helped me solve the issue very quick and very nice with a lot of patience.
Sept. 15, 2023
Fast customer service, very easy system to use and great for those who are on tiktok shop!
Sept. 15, 2023
App does not properly sync products or the update of the products. When an order comes in from Tiktok it doesn't provide the customer info in shopify. No name, address or email to fulfill the order. I updated photos and information of products in shopify but the update did not reflect in the Tiktok shop. Customer service was kind, but was unable to help. After an hour of waiting while they looked into the issue they stated they will see if the developer can help and will email me in a few days. Meanwhile my Tiktok shop is still active and disarrayed with the ability for customers to place orders for non existent and incorrect products. The issue is costing me sales and I'm also paying for the app that doesn't work.
Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. They will help you to fix it and revert you over the same chat and by an email. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Sept. 10, 2023
Absolutely amazing , the help I received was huge and so helpful , thank you
Sept. 10, 2023
They are very easy to work with and cheaper than the other programs/apps
Using app
6 months
Total reviews
3
Average rating
5.0
Sept. 9, 2023
Sweet people help me link my account and with any other questions i have so far its working well! :D