All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2023

Really helpful service. I had POOJA, JAI to support with an issue, very quick response to the point. Thank you

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 21, 2023

Aditya Kumar was very patient and helpful with helping me to sync products. He even refunded a charge for a service I never used.

Store

My Store

Using app

2 months

5 / 5 Share

Aug. 20, 2023

Great help, I followed her directions and everything worked out perfectly... Now I am able to do what I needed to get done. Thanks again

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

everyone has been super helpful when needed on getting my products synced and with tech issues! highly recommend

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Fairly easy to set up and connect to your tiktok shop. However, I had some Syncing related questions & decided to ask for help & the customer support Rep "Sadhan" was very helpful & answered all my questions.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Great customer service, friendly and fast. So far I prefer this app over others I have tried and I hope this is what I needed to ensure the success of my TikTok Shop! Thanks for helping me!

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

the support that I got was awesome, and I thank everyone that helped me.I had a problem with some of the products not syncing over from Shopify and she helped me with it

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Great experience and easy set up. Was very helpful with the set up and informative with the questions I had.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

very helpful and patient. was right on point with every question i asked i hope its more like this person bc im truly going oto need a lot of help thru this process

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Great tool - makes tiktok shopify much streamlined, takes.a bit of getting used to though. UI could be more intuitive...Gave it 5* as customer support is excellent

Using app

13 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 8, 2023

Customer service was very helpful and made it so much easier to set up my TikTok shop! Having orders connect to our Shopify will also help us manage inventory better so looking forward to using AfterShip for some time :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

I could not figure out what I was doing but I had someone hop on a call with me to walk through the issues and we had it figured out withing 15 minutes. I am super satisfied with the customer support.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Fantastic Support...swift and straight to the point with supporting visuals and much needed instructions.Thanks.

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 4, 2023

when the order is synced from Tiktok shop to shopify, the customer name becomes some hard coded "Joe Customer". contacted the support and wasn't really helpful. I can definitely see improvements in their customer support.

Store

SHAPERX

Using app

4 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Team Automizely

5 / 5 Share

Sept. 28, 2023

Great customer service, Adytia was quick and efficient! They jump quickly on a call to solve any issues.

Store

VIEVE

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 3, 2023

Excellent customer service by Anmol! I was having issues with my products syncing and he was very patient with me and walked me through it over Zoom. I am so excited to get started on TikTok Shop!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Great experience so far! Very useful for getting my products onto Tiktok without having to spend hours doing it manually

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Really helpful in setting up my tiktok shop. Kumar has been great in assisting me in syncing products to my shop.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Works great and probably the only integration that works with TikTok Shop. Highly recommend you to try it.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2023

Easy switch from SkuIQ and great customer service experiences so far when having to work with them on questions!

Using app

About 1 month

Total reviews

2

Average rating

5.0