AfterShip Feed for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.8
feedback
683
chart
#507
All reviews
Rating Breakdown
Review RSS Feed
July 28, 2023
Aditya Kumar - Really helpful service, thank you for responding quickly to my query and resolving the issue.
July 27, 2023
So this is a great app so far and the only app I can find in here that will actually sync products from shopify to tiktok correctly. As well after ship has alot of sales channels and they ve all worked pretty well for me so far. -pressedbydesi
July 27, 2023
Kumar was very helpful and pleasant, he dealt with all my queries in a timely and efficient way and suggested ways to contact TT when he was not able to provide the solution himself.
July 26, 2023
Great experience thanks Aditya, sorted out my issue. Thank you. I could not sync at first but eventually it worked.
July 25, 2023
Very easy to use. Saved me a whole lot of time and made it easy to set up my shop on TikTok. Highly recommend
July 12, 2023
Thank you so much this has accelerated my tik tok shop inventory process by a million. I saved so much time.
July 11, 2023
I have nothing but trouble using this app. It appears it's not updated to TikTok Shop Seller Central. I had to delete it and find someone else.
Store
Chef Gina's® Mini Food
Using app
5 days
Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. This is not the experience that we want to provide to our users. I understand that it is time taking process to put the dimension in all the N numbers of the items, but in order to make this possible in an easy way, we can add the dimension in bulk. You might not be able to do this as you are on the free plan, but we can give you access to update the dimension in bulk for the next 30 days as a token of apology. Hope you will accept this and we will implement this soon as we are working on the meta field of Shopify's product so that the users will not need to add the dimensions here and will capture the data from there automatically. The developers and engineers are working on this and soon we will launch this. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team Automizely
June 24, 2023
Terrible. ive spent a total of 12 hours on this app syncing products, one product would not allow the variants to sync due to an error message saying sales attribute contains prohibited words. which is obviously an error. live chat no help at all. no one can fix the issue. ive also tried deleting the product so I could then try again and upload and sync it and it does not allow you. Waste of time. The app is a nightmare to navigate, and live chat is a waste of time,ive now deleted the app after waiting over 24hrs for a response on live chat
Dear valued customer, Thanks for your feedback. We apologize for any inconvenience caused by the error message you encountered when trying to sync product variations. Let me explain the reason for this error. TikTok has a product restriction review mechanism, which does not allow filling in specific sales attributes that contain prohibited words. Unfortunately, TikTok does not provide clear guidance on which words are banned, which can lead to confusion and a waste of time. We understand this can be frustrating, especially if you are unaware of TikTok's limitations. It is recommended to contact TikTok's Support Team for further explanation. As AfterShip is TikTok's in-depth partner, we can also assist you in dealing with this issue. We value your feedback and would like to assure you that we are constantly working to improve our app to provide the best possible user experience. We hope you will consider using our app again, as we have many useful features such as bulk product editing, order synchronization, and inventory sync to help you grow your business. Thank you for bringing this matter to our attention, and we look forward to serving you better in the future. Regards, Team AfterShip.
June 22, 2023
The app is not posting the tracking number to TikTok resulting in issues. I've contacted support but no response thus far.
June 21, 2023
Fixed any issues lets be honest I created being click happy! Fastest help i've received on any app.
June 20, 2023
Good app. Does mostly what it needs to do. However it's slow to sync and also it doesn't carry across product EAN data to the Tik Tok listing, which of course is super important and very much needed. As we have around 11,000 products, and some of them have variants, I'm not going to be manually copying and pasting every one of the barcodes from my Shopify store into the TikTok Shop equivalent listing. This is surely one of the things that the app is meant to do. Where an EAN exists on Shopify, the conversion code they have in this app that creates the listing in Tik Tok should copy this across. This is mega important to us and it will be (or should be) to any other Shopify merchants that would want to use your app. I've raised this and other glitches like this with your tech / integration team, who so far have been very quick to respond, so I'm hopeful this can be added soon. I'm surprised this hasn't been raised already. Or, is your app new and not fully operational?
Thanks for your valuable feedback. We are happy to know that you found the app good & useful. Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further. As for the products taking time to sync in the app, we are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to make our app user friendly and provide a great support experience. Regards, Team AfterShip.
June 18, 2023
love it so far! it is very easy to use. i cant believe how simple this is to use. Please stay simple and free. Thank you
June 15, 2023
So far I love this extension! It has been very easy adding my shop's products. We will see how it goes when I start selling! I am hoping it is just as seamless and also continues to be FREE!!!! I love free lol.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and you found it easy. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
June 12, 2023
So far so good. The support team is very helpful, and the app has made our TikTok selling process very smooth.
June 11, 2023
So user-friendly. Compared to the other three apps that I tried, this one was heaven sent. I've been at this for hours and I finally tried this one. Smooth process. The instructions are clear.
June 9, 2023
Good for syncing products with TikTok which is not possible with the official app. Works really well and is very quick for syncing.
June 8, 2023
They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are implementing our services, we will be helping you with upgrading the plan at affordable. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
June 6, 2023
THANK YOU FOR YOUR STEP BY STEP I REALY needed this not every one can do this and im one that cant do anything . lol
June 6, 2023
It took a minute for anyone to respond but once I got in touch with Kumar we sorted out the issue within minutes.
June 6, 2023
I've found this app easy to use and sync up to TikTok. I've so far made one tested order and it worked seamlessly. Looking forward to using it more! Excellent customer service from Pooja too, I most appreciated the quick response on the help chat.