All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2023

Kumar was very helpful in sorting out my set-up issues and the integration with Shopify. Very prompt in getting back to me.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2023

Pooja has helped with all my questions patiently with fantastic positive attitude, it was great pleasure. thank you so much 10 STARS

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 26, 2023

They don't tell you that sync of inventory to TikTok TAKES 24 HOURS!!.. Pointless waiting that long, may as well update it myself in TikTok. There are other apps that update instantly, so I will now need to delete this app.

Using app

9 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your Feedback. I am sorry to hear about your recent experience. I want to clarify that our app's inventory syncing is actually real-time, as long as your products are properly linked or synced with our app. We understand how crucial accurate inventory information is for running an online business, and we are committed to providing top-notch features to help streamline your operations. In addition to real-time inventory syncing, our app offers batch editing capabilities and order syncing functionality to make managing your store even more efficient. We apologize for any inconvenience caused by the miscommunication from our team that led you to believe that inventory sync takes 24 hours. We value your feedback and would like to assist you in resolving any issues you may have experienced. Please do not hesitate to contact us if you need further assistance. Thank you for bringing this matter to our attention. We strive to provide excellent customer service and look forward to helping you make the most of our app. Best regards, Team AfterShip.

2 / 5 Share

May 23, 2023

when can we use this in the us? and alot of companies use gmail. maybe accepting actual emails would help.

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your valuable feedback. We are sorry to hear that you were dissatisfied with the lack of support for the United States. We would like to clarify that as of May 24th, our app is now available in the United States and we welcome you to try it out. We appreciate your interest in using our app and are committed to helping you grow your business. Our app offers a variety of features, including batch editing capabilities and order syncing, to help streamline your operations and make your business more efficient. We appreciate your feedback and look forward to assisting you with using our app to its fullest potential. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Automizely Team

5 / 5 Share

May 18, 2023

Jai The agent I spoke to was very helpful and quick to response to my question.. Really good service thank you so much

Store

DKNS

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Great so far! Excellent customer service and the sync feature worked flawlessly. This is the app you should use for bringing Shopify products over to TikTok Shop!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!! Amazing!!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2023

Awesome App! Easy to use! Great customer service! I give this app 5 stars! Thanks so much for your assistance!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2023

If you run a TikTok shop then this app is a must have. It makes your life so much easier and efficient. You will be 100% happy with the customer service, the full automation and integration of this app. Now saves me lots of time as i no longer covert the order manual from TikTok to Shopify. This allows me to spend more time on building my business.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

Love the quick assistance that I received!! Pooja was awesome and didn't have me waiting long at all!

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2023

Amazingly fast service, so far great products that work well with my store. If i have issues i will resubmit my review!

Using app

15 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

March 24, 2023

App davvero fantastica, l'operatore mi ha aiutato a configurarla devo dire che è stato davvero professionale. Complimenti! Bravissimi.

Using app

9 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 6, 2024

Do not download this app, download Ownbase instead you will save so much money! And does the exact same thing, i was paying $500+ with aftership and now i only pay $15 with Ownbase. So much better, Aftership will just rob you!

Using app

11 months

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. They will help you to fix it and revert you over the same chat and by an email. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip

5 / 5 Share

Feb. 19, 2023

Thank you, you are the best, the support from Prabha was fast, thank you .....................................

Store

Haidy

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

We installed this app and once i logged into this app. This app have very good support service. We had contacted through chat support with Moazzam and he heard our issue and provide resolution with immediate effect. I appreciate it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Service has been great, will update regarding the app later. I have been struggling with the app and the team have dealt with it amazingly and talking me through thoroughly

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. We understand that you are facing the concern while connecting the account with Feed for TikTok Shop. It seem you need to remove the old account and connect with new one. Also, please accept my sincere apology for the inconvenience. However, we''ve sent you an email so that we can connect over a quick call to fix it on priority. Regards, Team Automizely

5 / 5 Share

Feb. 7, 2023

I recently had the opportunity to use this app and I was thoroughly impressed. The agent I interacted with was prompt, professional, and provided clear and helpful answers to my questions. They went above and beyond to ensure that my concerns were addressed and resolved in a timely manner. I appreciated the convenience and efficiency of using the live chat service and would highly recommend it to anyone in need of quick and reliable support. Overall, I had a fantastic experience with the app as a whole.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Very Useful. Jimmy from AfterShip Feed was very helpful and provided great customer service. Thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Kumar was fantastic! I had an issue with connecting my Feed account to TikTok and I've been talking to umpteen people over the past couple of weeks who couldn't sort it then Kumar came along and saved the day!

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 22, 2023

great assistance , Fast response , respectful , and gave me all the answers i needed .. thank you so much

Using app

6 months

Total reviews

1

Average rating

5.0