All reviews

Rating Breakdown

  • 5
    84% (239 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    9% (25 ratings)

Reviews with Text

  • 89% (254)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2024

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Deep was very helpful and quick to answer my questions! Trying this app out to alleviate my work.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Worked very well in getting my Tiktok orders into Shopify

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Customer service was super helpful!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Very helpful. great customer service. Thank you very much! Jai was great

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2024

great and helpful customer service from Jai

Store

Zanaani

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

A relatively smooth and easy to do operation once I had the time to do it. Works well so far.

Store

Dahls

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

very helpful thank you :-)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

response very quick, thanks

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

couldn't get shopify to sync with my TikTok Shop so I found this App and problemed solved + the offer 30day free trial

Using app

10 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 22, 2023

Their customer support is top notch and AfterShip is soooo much easier to manage product that on TikTok's seller center!!!

Using app

17 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

It's easy to set up, has all needed features. I love it so far!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

great app. simple, easy to use and does what's needed. doesn't crash or glitch like some other apps.

Using app

3 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 14, 2023

ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!

Using app

About 2 hours

Total reviews

21

Average rating

2.0

Developer Reply

I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application. I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application. Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance. Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account. Regards, Team AfterShip

5 / 5 Share

Dec. 6, 2023

Akanksha was very helpful and knowledgeable with AfterShip Feed. Although the outcome I wanted wasn't ideal she offered an alternative which worked. She told me that there was a new update on the way that would resolve the issues I was having should I face the issue again.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Their customer service team is exceptional and goes above and beyond to make sure I'm satisfied. Highly recommend!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Très bon service

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

very helpful customer support

Store

Geelash

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Aditya was super helpful assisting me with my issue of syncing products. I will be reaching out to him in the future should I have any additional concerns with the program.

Using app

10 days

Total reviews

3

Average rating

5.0