AfterShip for TikTok Shop
Boost sales by auto-syncing products, inventory and orders.
Rating
4.8
feedback
292
chart
#875
All reviews
Review RSS Feed
Dec. 24, 2023
couldn't get shopify to sync with my TikTok Shop so I found this App and problemed solved + the offer 30day free trial
Dec. 22, 2023
Their customer support is top notch and AfterShip is soooo much easier to manage product that on TikTok's seller center!!!
Dec. 15, 2023
great app. simple, easy to use and does what's needed. doesn't crash or glitch like some other apps.
Dec. 14, 2023
ABSOLUTLY HORRIBLE CUSTOMER SERVICE! DOES NOT WORK WITH TIK TOK!. it will sync your orders twice into shopify! and hour and a half on the chat, support doesn't speak English at all. spoke to 3 reps, keep writing copy paste responses, like they are not even reading the messages! I am sure 99% of the good reviews here written by fake stores that do not exists, cause after and hour and a half on the chat repeating yourself 4-5 times, you'' want to smash your computer. we have 50 apps installed on our shopify and this is by far the worst customer support i have ever received from any app!!!!!!!!!!!!!!
I want to express our sincere apologies for any inconvenience caused by the new error message you encountered in our application. I want to assure you that our team is actively working on resolving this issue promptly. Importantly, I would like to clarify that this error message will not impact the processing of your orders; they are secure, and our team is committed to ensuring the smooth functioning of our application. Additionally, If you have multiple apps installed, especially those with order sync features, there is a chance of order duplication. To avoid this, we recommend only having our app installed to ensure optimal performance. Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account. Regards, Team AfterShip
Dec. 6, 2023
Akanksha was very helpful and knowledgeable with AfterShip Feed. Although the outcome I wanted wasn't ideal she offered an alternative which worked. She told me that there was a new update on the way that would resolve the issues I was having should I face the issue again.
Dec. 6, 2023
Their customer service team is exceptional and goes above and beyond to make sure I'm satisfied. Highly recommend!
Nov. 30, 2023
Aditya was super helpful assisting me with my issue of syncing products. I will be reaching out to him in the future should I have any additional concerns with the program.
Nov. 30, 2023
Agents take too long to look into an issue. I have opened live chat 3 times since joining Afterhsip and had frustrating issues with syncing to TikTok shop. I often get sent the troubleshooting article but because the list is so long it doesn't help trying to find the error code on such a long article. The team are patient and friendly it's just frustrating with the time taken to resolve an issue.
Thanks for your valuable feedback. We understand that you are not satisfied with the resolution time taken to resolve your issue which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations. For this, we are assigning dedicated support for your AfterShip Feed account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip.
Nov. 28, 2023
Customer Service was fast and answered all my questions helping with set up.
Nov. 22, 2023
Nov. 21, 2023
When I had issues they jumped on a call straight away to fix them, really efficient!