Apex Avenue review for Avada Boost Sales Trust Badges
March 16, 2023
Really disappointed. This app offers a lot but I couldn't get any of it to work, not one thing. In addition to not working, it also slowed my store down and gave me a lower speed score, which is why I'm deleting it from my store now. I really hope this is addressed, and if it is a simple fix, I strongly suggest you make the solution easier to find because I couldn't figure it out and don't have time to look around for it when there are alternatives that are easier to use. If you can address this issue in a easier way for future users and it can become usable, I really think this app has a lot of good potential, and I'm bummed I couldn't use it.
Hi, We understand your disappointment with the experience you have encountered. It’s important to us that our customers are more than satisfied and we would like an opportunity to hear from you again. Since we have not communicated before regarding the issues you mentioned in the review, would you mind giving us a chance to support you directly? Please reinstall the app and let us know then. Once again, I apologize for the inconvenience. We will continue to do everything we can to speed up and improve our customer service delivery. Best regards, Avada Support Team
