Rating

5.0

feedback

1,612

Reviews

chart

#313

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    34%
  • Less than a month
    22%
  • Less than a year
    21%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick responses, professionalism, and helpfulness of the support staff, particularly mentioning individuals like Tiffany, Susan, Dana, and Macy. Users also appreciated the app's ease of use, useful features, and the fact that it offers free functions that help improve store performance. However, there were a couple of negative reviews mentioning difficulties in navigation, setup issues, and unclear instructions for certain features.

Highlights

Excellent customer service and support
Ease of use and useful features
Free functions for store improvement
Navigation and setup challenges
Clear instructions for features

Rating Breakdown

  • 5
    98% (1,578 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,595)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 10, 2025

Absolute top app and support! I am extremely happy with the Avada Trust Badges app. The app is very comprehensive and includes all the payment and trust badges you need for the Dutch and Belgian markets (such as iDEAL and Bancontact). But what truly sets this app apart is the fantastic customer service. I was incredibly well-assisted by customer service representative Annie in setting up the badges and styling them with custom CSS to make them look perfect on my webshop. Annie was highly knowledgeable, offered great advice on the best placement for conversion, and responded very quickly. Thanks to her help, I have given my customers' trust a huge boost. I highly recommend this app to everyone who wants to seriously focus on social proof and trust in their webshop.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

I cant find words to express the high level support that I received from Annie, and with so much empathy. That is what made the difference. In a world where a lot of things are superficial and robotic, it is very satisfying to find real empathy and patience. Annie helped me work through the installation process with precision. I am deeply grateful for her support. Thank you Annie! You are a superstar!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Action rapide et efficace. Jasmine et Max sont très a l'écoute et adorable !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Bu uygulama çok güzel. herşeye rağmen hızlı desteğiniz için teşekkürler avada ekibindeki Jasmine benimle çok iyi ilgilendi.

Store

FOHM

Using app

About 1 hour

Total reviews

11

Average rating

5.0

4 / 5 Share

Nov. 7, 2025

Jasmine is a life saver, she handled it patiently.

Using app

About 1 hour

Total reviews

4

Average rating

4.0

All reviews

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