All reviews

Rating Breakdown

  • 5
    98% (1,564 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,580)
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4 / 5 Share

Nov. 7, 2025

Jasmine is a life saver, she handled it patiently.

Using app

About 1 hour

Total reviews

4

Average rating

4.0

4 / 5 Share

July 23, 2025

Easy to implement badges, work well. Great customer support, also assist with store-specific customization. Responds quickly and attentively.

Using app

1 day

Total reviews

4

Average rating

4.3

4 / 5 Share

March 20, 2025

This app is so perfect, and the team is very perfect and professional and helpful in nature. Penelope, Mia and Anivia helped me more with solving my technical problem, especially Penelope; she helped me a lot and assisted me perfectly.

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 23, 2024

Have just installed the App, and Hana is a wonderful helper! She's very patient with my request.

Store

Bamkiki

Using app

6 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 1, 2024

Customer support is very professional,a special thanks for Tiana !

Using app

26 minutes

Total reviews

9

Average rating

4.8

4 / 5 Share

May 14, 2024

Great experience but mostly a great customer service by liz and their partners.

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

After some misunderstandings Avada managed to solve my problems :-) The agents were always polite and gave their best to support me, and I appreciate that!

Store

Maliya

Using app

13 days

Total reviews

11

Average rating

4.9

4 / 5 Share

Feb. 13, 2024

There was an issue with the countdown timer with our theme, but when I contacted support Hana fixed it fast. She also helped me with some custom CSS so we could display it how we wanted to with our website. So first impressions of this support team are very good!

Using app

About 19 hours

Total reviews

6

Average rating

4.3

4 / 5 Share

Jan. 2, 2024

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 11, 2023

Support was great Wendy and Tony helped me out a lot with the app.

Using app

2 days

Total reviews

4

Average rating

4.5

4 / 5 Share

July 20, 2023

Great in providing customer service. Thank you Liz for responding quickly regarding my query and helping me connect to your tech team. In my case, I was hoping they can add an exception in adding the widgets in product pages or collections on the website but it's not possible for now. The app is easy to navigate and can be customized according to your brand so I can't wait to explore more about it.

Using app

9 days

Total reviews

6

Average rating

4.2

4 / 5 Share

July 11, 2023

I would recommend the app because the widgets were seamless and I recieved good customer service from emily

Store

Eden

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 23, 2023

App works fairly good, the customer support was thorough and timely, Jasmine addressed my issue with a single interaction. Awesome!

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 2, 2023

Couldn't get the app to work to begin with, but Liz in support got it working for me and fixed the issues (which were probably in how I configured it). Seems to work pretty well.

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 25, 2023

Easy to set up, although it did not appear in my store and I had to contact customer support and they've made some settings to be visible. My agent was Hana and she took care of everything with ease. Thank you!

Store

KONDRA

Using app

About 13 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 23, 2023

Prakash was very helpful and professional with fixing the issues i was having with the app. Unfortunately i needed to contact support as the trust badges and sticky add to cart were not working on our site

Using app

5 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 19, 2023

Great customer service, however response times could be better. Overall it's an amazing app and I'll be referring this to my business friends for sure!

Store

NxGear

Using app

About 1 hour

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 18, 2023

Great and prompt customer support from Lydia. However, there are several limitations to the app as it is now, which I'm hoping get ironed out soon (e.g. daily countdown timers for same day dispatch, unique sets of trust badges for different products).

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 27, 2022

Me gusta sus funciones. Están ayudándome con una función que no me sale bien, tan pronto se resuelva le doy las 5 estrellas.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2023

Esther support was great. She paid attention to details and was able to sort the issue in less than a minute. Very nice

Using app

6 months

Total reviews

1

Average rating

4.0