All reviews

Rating Breakdown

  • 5
    98% (5,580 ratings)
  • 4
    2% (121 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

May 13, 2024

Esther me ayudó a solucionar los problemas

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 13, 2024

Ottima app. Consiglio assolutamente. In caso di necessità assistenza via chat con Kevin eccezionale

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2024

This app is great, great features and most of all great customer service reps.. Tiana is always ready to assist with any issue I may have, even when the issue is not pertaining to their app... Thanks Tiana

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 11, 2024

Hana and toby have been amazing helping me get everything up and running I would highly recommend this app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Had an absolute fantastic support from customer service (especially Audrey, Tony, and Esther). The team was totally amazing at helping several questions and issues that I encountered with the app. The team provided very thorough explanations with screenshots to better visualize the steps, and very prompt with assisting with my requests. A very nice and professional interaction overall. I can’t recommend enough the team for their diligent customer service, and very happy with the app and their features. Thank you so much for a wonderful support.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 10, 2024

Great app. My conversions improved after using the app. Best of all is the support. Rosie from Avada for quick to look into a small issue I ran into. Having great support is so helpful. Thanks Rosie and the team for building this wonderful product.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

I really satisfied with the app. excellent interface and support. Service team is very prompt for help and resolve the issue immediately. Specially thank to HANA. Great support. Having a small issue and sorted out by Esther promptly. Great

Store

Vilgi

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

The support is great and available 24/7. I have had nothing but good experiences with them. Had Prakash helped me solve issues. Awesome support team - communicates with you and keeps you in the loop in a timely manner. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

great app with many free features. Esther was great on customer support!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

me dio muy buenos resultados y excelente la atención!

Store

NextGen

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

I would like to thank Rosie and technician Tony for helping me out with my situation. They did very good job with a blink of an aye. People like them make us customers feel very appreciated and know that we are in a good hands. Thank you so much guys

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

This is it! Don't look anywhere else! Minor adjustments but Tiana and Tony gave an A+ customer service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Good app and very good customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

I had a problem installing the countdown application and I contacted Ms. Lydia. She solved my problem in a short time and was very caring and kind. Thank you very much.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Excellent customer services, in less than 2 mns Hana helped me out with my announcement bar and live chat features. They look fantastic. i really recomend this app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Amazing app ! Beside this, the customer service team here, particularly Tiana (who directly supported me), is outstanding! They respond incredibly fast and each reply is packed with helpful, detailed information. Every interaction leaves me more informed and appreciative of their dedication. Highly recommend for anyone needing support!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2024

Best App and Best Support Team! Thanks for everything & highly recommended

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2024

I had some trouble setting it up, but Hana from Avada support helped me fix it quickly. Now, my website looks more trustworthy, and I'm happy with the result. I recommend it 100 percent!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2024

I didn't know they could help in such a short time. Audrey and Tony were helpful within minutes. They were very descriptive and very sweet.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Tiana was very help full and I could not complain about anything :) - she did help me out with what i needed and came with information what could work and not. Thank you Tiana

Using app

3 days

Total reviews

1

Average rating

5.0