All reviews

Rating Breakdown

  • 5
    98% (1,531 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,543)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

Lydia's service is very very good, helped me quickly solve the problem.

Store

ANYSIX

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Very easy to use and trusted and I give my appreciation to the customer service employee ''Lydia" , thank you :)

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great app and quick support by Tiana

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

I want to thank avada support for solving my question very quickly and in detail. Special thanks to Lydia and Doris for being in touch and helping.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

great customer service from Ricky and fast response, the dev team fixed many issues on my store in no time

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Excelente trabajo, de Tiana que estubo casi todo el dia conmigo ayudándome a configurar la aplicación que ahora esta funcionando muy bien, Gracias también a todo el equipo que colaboro para solucionar algunos detalles como Lydia.

Using app

3 months

Total reviews

17

Average rating

3.8

5 / 5 Share

Oct. 5, 2024

LYDIA IS VERY HELPFUL

Using app

41 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Fantastic Support from Mia and Toby at Avada Trust Badge & Upsell I want to give a huge shoutout to Mia and Toby from Avada Trust Badge & Upsell. As someone without a coding background, I was nervous about integrating my requests into my site, but they made it incredibly easy. Mia was patient, attentive, and provided clear guidance every step of the way. Toby handled the technical side flawlessly, ensuring all features fit my site's design perfectly. Their combined expertise and willingness to help made the entire process seamless. I couldn't have done it without them. Thank you, Mia and Toby, for making my vision a reality!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

como sou nova tive dificuldade em fazer sozinha e pedi ajuda pelo chat onde consegui resolver todas as questões com os colaboradores Kevin que iniciou o atendimento e o Christian que além de resolver o que eu precisava me indicou outras formas de melhorar o desempenho da minha loja .

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

C'est tout ce dont j'avais besoin pour mes upsell ! De plus le service client est très réactif. J'ai eu la chance que Jasmine m'aide à tout installer, elle m'a été d'une aide précieuse ! Je recommande.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Very good support. Thank you

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

tiana is very professional

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Hanna helped me very patiently in all my processes, it was also very good that it was fast, thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Works well, was easy to install. Ran into one snag ( I didn't follow directions) but customer support fixed it for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

hana is the best helping with doubts!

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great App Great Customer Service Great Technical guy Specially HANA & WILLIM

Store

kava

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great app, very intuitive and easy to use. The customer service is outstanding; Jade helped me quickly and efficiently, solving all my issues. I highly recommend Avada for its functionality and excellent support.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

We love this app and the support from Hana on adjusting the settings was stellar. I am not good with tech but I figured this out and Hana made it super easy for me to adjust the time in which our ads appeared.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Great app with some very useful features Their support team is very proactive, and resolution time is also very quick, Jasmine & Raymon are very helpful.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Very very good service. Jasmine helped me very good.

Using app

About 11 hours

Total reviews

5

Average rating

4.2