All reviews

Rating Breakdown

  • 5
    98% (5,644 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

May 21, 2024

best support teem.Tiana the best thank you.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

I would like to express my deepest gratitude to Rosie at Avada Support. Her professionalism, patience and efficiency have made my experience with the Avada application incredible. Thank you Rosie for your invaluable help and exceptional service!

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 20, 2024

He contactado con el servicio de atención al cliente y Rosie me ha solucionado mis problemas!!!!

Using app

23 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 18, 2024

Big ups to Prakash for the great customer service! Quick and to the point. I recommend this app for people who want to improve their business's conversion rate.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2024

The support team is very responsive. Rosie gave me a quick solution to the issue that I was facing. Great app has so many features!

Store

Evolve

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 18, 2024

Great app and customer support

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Audrey and Toby helped me very quick with my questions and did a good job

Store

Novaris

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

It is my pleasure to use Avada's app. They have so many different offers, all of them are all well designed and user-friendly, their customer service is also fantastic. Hana from their customer service team helped me with Avada review box, trust badges installations. I highly recommended Avada. Thank you Hana for your great help, I am very grateful.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 14, 2024

I am using this app to display payment method badges on my e-commerce site. When I first installed it, I activated it and set it up, but it was not reflected on my site properly, but I was able to ask a question via Chat, and even though it was a Sunday, they responded to the chat immediately and informed me that they were checking my site and that they would check my site to make sure it worked without problems within a day or two. He checked my site to make sure it would work without any problems within a day or two. I think the support system is very satisfactory, as they responded quickly and carefully to even the most subtle modifications after that.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Esther me ayudó a solucionar los problemas

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 13, 2024

Ottima app. Consiglio assolutamente. In caso di necessità assistenza via chat con Kevin eccezionale

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2024

This app is great, great features and most of all great customer service reps.. Tiana is always ready to assist with any issue I may have, even when the issue is not pertaining to their app... Thanks Tiana

Using app

About 2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

May 11, 2024

Hana and toby have been amazing helping me get everything up and running I would highly recommend this app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Had an absolute fantastic support from customer service (especially Audrey, Tony, and Esther). The team was totally amazing at helping several questions and issues that I encountered with the app. The team provided very thorough explanations with screenshots to better visualize the steps, and very prompt with assisting with my requests. A very nice and professional interaction overall. I can’t recommend enough the team for their diligent customer service, and very happy with the app and their features. Thank you so much for a wonderful support.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2024

Great app. My conversions improved after using the app. Best of all is the support. Rosie from Avada for quick to look into a small issue I ran into. Having great support is so helpful. Thanks Rosie and the team for building this wonderful product.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

I really satisfied with the app. excellent interface and support. Service team is very prompt for help and resolve the issue immediately. Specially thank to HANA. Great support. Having a small issue and sorted out by Esther promptly. Great

Store

Vilgi

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

The support is great and available 24/7. I have had nothing but good experiences with them. Had Prakash helped me solve issues. Awesome support team - communicates with you and keeps you in the loop in a timely manner. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

great app with many free features. Esther was great on customer support!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

me dio muy buenos resultados y excelente la atención!

Store

NextGen

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

I would like to thank Rosie and technician Tony for helping me out with my situation. They did very good job with a blink of an aye. People like them make us customers feel very appreciated and know that we are in a good hands. Thank you so much guys

Using app

4 months

Total reviews

2

Average rating

5.0