All reviews

Rating Breakdown

  • 5
    98% (1,470 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

I am using this app to display payment method badges on my e-commerce site. When I first installed it, I activated it and set it up, but it was not reflected on my site properly, but I was able to ask a question via Chat, and even though it was a Sunday, they responded to the chat immediately and informed me that they were checking my site and that they would check my site to make sure it worked without problems within a day or two. He checked my site to make sure it would work without any problems within a day or two. I think the support system is very satisfactory, as they responded quickly and carefully to even the most subtle modifications after that.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

Ottima app. Consiglio assolutamente. In caso di necessità assistenza via chat con Kevin eccezionale

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

Had an absolute fantastic support from customer service (especially Audrey, Tony, and Esther). The team was totally amazing at helping several questions and issues that I encountered with the app. The team provided very thorough explanations with screenshots to better visualize the steps, and very prompt with assisting with my requests. A very nice and professional interaction overall. I can’t recommend enough the team for their diligent customer service, and very happy with the app and their features. Thank you so much for a wonderful support.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2024

Great app. My conversions improved after using the app. Best of all is the support. Rosie from Avada for quick to look into a small issue I ran into. Having great support is so helpful. Thanks Rosie and the team for building this wonderful product.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

The support is great and available 24/7. I have had nothing but good experiences with them. Had Prakash helped me solve issues. Awesome support team - communicates with you and keeps you in the loop in a timely manner. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

great app with many free features. Esther was great on customer support!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

This is it! Don't look anywhere else! Minor adjustments but Tiana and Tony gave an A+ customer service!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

Good app and very good customer service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Amazing app ! Beside this, the customer service team here, particularly Tiana (who directly supported me), is outstanding! They respond incredibly fast and each reply is packed with helpful, detailed information. Every interaction leaves me more informed and appreciative of their dedication. Highly recommend for anyone needing support!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 6, 2024

Best App and Best Support Team! Thanks for everything & highly recommended

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2024

Tiana was very help full and I could not complain about anything :) - she did help me out with what i needed and came with information what could work and not. Thank you Tiana

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2024

Again received great support van Avada, this time Rosie was very helpfull and helped me solve my issue. Thank you 10/10

Store

NAZROM

Using app

About 6 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

May 3, 2024

Really good app, with really good helping agents, i spoke with Audrey and she is the best!

Store

Alonty

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 3, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

I really recommend this app, it’s such a good thing to use in your store especially if you are new to this. You can create trust by having trust badges in your product page so that your visitor or customers know that it’s 100% money back guarantee and they can get refund if needed. Big thanks to Esther for helping me out with installing the badges in our online store. Great service she’s the best !

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

fast response, Tiana was very helpful

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Thank you very much Hana, she was very helpful

Store

Nour Co

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 28, 2024

Quick customer services for a FREE app. Thank you so much!

Using app

About 5 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

April 26, 2024

Esther And Toby Always helps me a lot to customise the shop store website. thank you so much for always be fast in everything

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2024

Great App, just what you need and amazing support from Esther, thank you so much

Using app

28 minutes

Total reviews

4

Average rating

5.0