All reviews

Rating Breakdown

  • 5
    98% (1,565 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,581)
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5 / 5 Share

March 19, 2024

Tiana was quick to respond and offered very helpful customer service.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2024

Lydia

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 14, 2024

Best of the best app and their customer support is excellent! Lydia and Tony helped me to integrate app in my store!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Amazing App with an outstanding Support

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2024

I am using the Avada Trust Badge and Sales Pop-up, it is amazing. But I have faced some issues but Lydia and Tony helped me to clear all my issues. I wholeheartedly recommend Lydia and Tony services to anyone seeking exceptional guidance—five stars without reservation. Exceptional Guidance and Support - 5 Stars for sure!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2024

Using app

About 21 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

March 8, 2024

It's a nice and easy-to-use app. Sunny from the tech support team was also helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Audrey is awesome and helpful. This app is a must for everyone.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 8, 2024

It is a great tool, so useful, and Hana help me to solve the problem quick and nice, thanks a lot!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2024

Pamela and Tony resolved all my problems quickly. I would like to thank them here :)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Tiana was the best! And offered the fastest customer service I've ever seen - I was afraid because shopify said "app not supported" but it actually works perfectly I just missed the widget ID which Tiana identified quickly.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

I've used their sticky banner (aka Free Shipping Banner) for years now (I was using their previous banner app and now have switched to the new app) and have been very happy with it. Simple to use and quite flexible design. Great support as well. They helped me customize the font, fix issues with the display and other things throughout the years. I highly recommend this app.

Using app

About 18 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Tiana and Anivia thank you very much for your help with setting up the application!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I had an issue with the app, it was not showing the badges icons . Lydia helped me, I'm so appreciated. She was so friendly and she solved my problem quickly with fast responding. Thank you Lydia.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Audrey and Anivia were extremely helpful in sorting out issues I had, very quick service!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Han helped me a lot when I was stuck, he is a very helpful person, his work is going well, congratulations

Store

ARSTIST

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

I had an amazing experience with the Avada's support team, all thanks to Hana and Esther. Hana was the star of the show, going out of her way to help me with every question and bump I ran into while setting up their app for my shop. Her patience and willingness to dig deep and solve problems were incredible. Esther was great too, pitching in with helpful tweaks that made the app look just right on my site. But it was Hana's extraordinary effort and personal touch that really stood out to me. Both of them were quick to respond and super friendly, making the whole process a breeze. A big shoutout to Hana for making everything smooth and stress-free. If you ever need help with the app, these are the folks to talk to. They're awesome!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Hana mi aiutato velocemente!

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Hana provided an immediate solution for me, a great help! Thank you so much!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Thank you Hana so much !

Store

Naubra

Using app

16 days

Total reviews

1

Average rating

5.0