All reviews

Rating Breakdown

  • 5
    98% (1,564 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2024

This service is fantastic!! The customer service is amazing! Everyone is very helpful especially Audrey!! They assisted me when needed and now my website is ready to go with some amazing features that have been provided at no cost. I see why they have all the 5 star ratings that they do!!

Using app

About 11 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

app is breeze and hosts lot of features . I was using for the first time and got stuck . Went through live chat and got instant support from Tiana and she got me through in mins . Thanks Tiana for the great help

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

I want to express my gratitude to Sunny and the tech person from Avada Trust Badge for their outstanding help in fixing the trust badge on all my product pages. Sunny, along with their tech team, went above and beyond to assist me in fixing the trust badge on each of my product pages. Their dedication to ensuring that everything was working seamlessly truly impressed me. I couldn't be more grateful for Sunny's outstanding support and expertise. Their dedication to customer satisfaction is truly commendable, and I wholeheartedly recommend Avada Trust Badge, especially with professionals like Sunny at the helm, for anyone seeking top-notch service and solutions for their website needs. Thank you, Sunny, for your exceptional assistance!

Using app

3 months

Total reviews

19

Average rating

4.9

5 / 5 Share

Jan. 27, 2024

Best app ever, and the support is so great especially Esther.

Store

Hoznext

Using app

6 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Jan. 27, 2024

hi, I am so appreciated that Hana helped me to solve the issue I had so quickly and professionally.

Using app

About 1 hour

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 27, 2024

Hana helped me set things up and was very quick

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 27, 2024

Esther. good work

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Customer service is active 24/7, I can say the experience was great, many thanks to Abby from Avada!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Amazing Customer Support! Prakash helped me solve my issues with the chatbot in only a few minutes. Im very satisfied!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I have to say LIZ is the person you need to help you if you are lucky as she is very professional and her knowledge of how everything works is remarkable. Avada is a great product and even better when you get LIZ to help you so make sure you ask for her when you click the chat icon as any problems are sorted out very quickly with her. I went back after an hour and she is still online waiting if i had any problems I think she might be the manager if not she should be.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

The best trustbadge app, Esther helped me really well

Using app

23 days

Total reviews

11

Average rating

3.5

5 / 5 Share

March 21, 2024

It's great app with many options and features. Amazing customer service when you need for it, professional responsive and helpful,thank you Hallyfe for your assistance.

Store

Forma

Using app

About 2 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Jan. 22, 2024

works great and easy to set up. exceptional service from jasmine

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Superb support, helped a lot. I spoke to Abby and she was very proactive.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

This app is a must for your website. They provide one of the best apps to boost sales and are free. Also, their customer service is just unbelievable. I got support from a lovely executive named Esther. Reccomendable.

Store

Adya

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Good app for free - service is excellent, Esther was very helpful

Using app

About 2 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 16, 2024

Great app with good customer service! A few people helped me with little customizations and questions I had. I recommend!

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Hana was extremely helpful. she went above and beyond to solve my issues and fixed them with in an hour. if i could give more stars i would.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Super cool app with so many stylings to suit your store's theme. I had some initial issues with our store due to its complexity but Tiana, and Esther were on hand immediately to deal with my particular requests and Toby the technician executed those perfectly. the best thing is this app is FREE which is amazing to offer this to the Shopify community. Thank you AVADA you're the best

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Amazing. Esther from the team is very active and her communication is on point.

Using app

About 1 year

Total reviews

5

Average rating

5.0