All reviews

Rating Breakdown

  • 5
    98% (1,470 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2023

Sunny provided outstanding assistance in setting up features, and her response was not only helpful but also incredibly efficient. Her expertise and support made the process a breeze, and I couldn't be more satisfied with the results!

Store

Sukurai

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

The customer service service is convenient and fast, Emily very patiently helped me solve the display problem.

Store

ownkoti

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Esther support is awesome

Using app

About 1 month

Total reviews

10

Average rating

3.8

5 / 5 Share

Nov. 3, 2023

Great experience, Esther really helped me out :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

great features and support has been amazing! thank you

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

I am new in this, and need a lot of help, and Avada tech support is very prompt and professional and i worked with Wendy who is super nice & patient. they fix every problem on the spot which makes my work easier. definitely recommend their service. the app has multiple features that can increase your conversion rate. update after 2 years: still great service. very happy with avada. i had worked with Tiffany recently and she was great. delivered exactly what i needed

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

The customer support was amazing, I had a small issue and Esther worked very quickly with me to help fix it, would definitely recommend this app

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Went on to add banner and had issue (my fault) not app - then Jasmine on straight away to sort for me - 5 stars for Jasmine

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Great Customer Service and excellent app - really helpful for boosting sales. Will definitely use this a lot!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Ester resolved my issue very quickly. I recommand!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Really good app and amazing customer service. Has multiple function that all make a difference in conversions. Highly recommend

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Jasmine is a nice person, quick reply to my question and fix my problem, really helpful, I thank you so much! This app is good !

Using app

3 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Really impressed by its service, would highly recommend it!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 15, 2023

Abby is really helpfull. Thank youuuuu

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

iyi ilgilendiler

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

is the best app and the helper are helpfull all the time,The best for me is Sunny who help me faster

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

very good and very quick

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Extremely helpful and went above and beyond to remedy the issue. Highly professional and proficient.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Greet app with countless features and awesome customer support thank you Hana I recently contacted the AVADA team for assistance with adding product bundles to my Shopify store, and Alyssa was incredibly helpful! She was patient with all my questions. Thanks to her expertise, she was able to set up product bundles quickly and efficiently. Alyssa’s support made a significant difference, and I’m grateful for her excellent service. Kevin from the Avada team was fantastic! He provided prompt support and insightful solutions, making my experience seamless. Highly recommend his assistance!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

I got to help Julianna to add Manual Positions Settings. She sold my problem. I am grateful to her.

Using app

16 minutes

Total reviews

1

Average rating

5.0