All reviews

Rating Breakdown

  • 5
    98% (1,495 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,511)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

Esther was helpful in resolving my popup image issues! Would definitely recommend their services! So far I've been getting sales daily because of this app. :)

Using app

About 2 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Sept. 4, 2023

I've been using Avada for a while now, and I'm quite impressed with its functionality. The app's Avada really stood out to me, making trust badges and many options a breeze. Its user-friendly interface made navigation smooth, and I haven't encountered any major issues with performance. Support was 24/7 and helped to complete when I was stuck. I look forward to future updates and would recommend it to others.

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TARLEE

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

It works very well and the support service is very attentive, recommended!

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flsun3d

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Excellent!

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Mood.

Using app

3 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Dec. 19, 2025

jasmine and maison were amazing and they solved my issue right away. they are very knowledgeable and professional! they made the process very easy for me.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Created a countdown timer for a collection launch, and couldn't figure out how to add it to the page. Contacted support through chat, and Hana was able to help me and fixed the issue within 5-10 min! Great customer service!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

We have been using the countdown timer. Everytime when I have a request the customer service team is very helpful. Today Sunny helped me to fix a small issue. Definitely recommend Avada

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

I want to thank Jasmine and Anivia sincerely for their exceptional support. Their assistance has been incredibly valuable and has had a really positive impact. I'm truly grateful for their dedication and remarkable efforts!

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Cardel

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Customer support is really great! Esther was very helpful in solving my problem. I recommend this for sure.

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Omal

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I had the pleasure of receiving excellent customer service from Liz. They were extremely helpful and resolved my issue with efficiency and professionalism. I am grateful for their assistance and highly recommend Liz for their exceptional support.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

I am very grateful for Pamela’s outstanding support. She navigated every challenge with grace, ensuring that my experience was seamless and enjoyable. Pamela's dedication to her customers is commendable, and her kindness truly shines through. Thank you, Pamela, for your exceptional help.

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Waqting

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

It works well and I recieved a great support from Hana for my quesitons! I strongly recommend Avada.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Great products, great communication and free! Thanks, would recommend to other e-commerce businesses

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YEMZI

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Love this app. I use it on both of my websites, and they work very well. It gives a bit of professionalism. great and quick support from Sunny also.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Their customer service is incredibly fast and impressively responsive, making every interaction a breeze. Highly recommended!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

i had a problem with my badge positioning and thanks to Esther, I was able to solve my it. thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

The app is wonderful and customer support is super helpful and snappy. Shout out to Esther for helping me out so much. There's just so much stuff this app can do that you don't need to install 3 or 4 separate apps. Easy to use and snappy. Highly recommended.

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Unjaded

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 19, 2023

I'm very impressed with Hana's customer support. Their response time was incredibly quick, and they efficiently addressed my inquiries. It's clear that they prioritize their customers' needs. Great job!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Abby from the customer support is amazong! Very fast assistance and professionell help. The App and its features are awesome!

Using app

About 1 hour

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 18, 2023

A great Software, it's technicians Jasmine quickly solved my problem。And it has a lot of features, and I think it can help me add a lot of conversions

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HOSAUNA

Using app

About 2 hours

Total reviews

1

Average rating

5.0