All reviews

Rating Breakdown

  • 5
    98% (1,563 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,580)
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5 / 5 Share

Aug. 28, 2023

We have been using the countdown timer. Everytime when I have a request the customer service team is very helpful. Today Sunny helped me to fix a small issue. Definitely recommend Avada

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

I want to thank Jasmine and Anivia sincerely for their exceptional support. Their assistance has been incredibly valuable and has had a really positive impact. I'm truly grateful for their dedication and remarkable efforts!

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Cardel

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Customer support is really great! Esther was very helpful in solving my problem. I recommend this for sure.

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Omal

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I had the pleasure of receiving excellent customer service from Liz. They were extremely helpful and resolved my issue with efficiency and professionalism. I am grateful for their assistance and highly recommend Liz for their exceptional support.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

I am very grateful for Pamela’s outstanding support. She navigated every challenge with grace, ensuring that my experience was seamless and enjoyable. Pamela's dedication to her customers is commendable, and her kindness truly shines through. Thank you, Pamela, for your exceptional help.

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Waqting

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

It works well and I recieved a great support from Hana for my quesitons! I strongly recommend Avada.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Great products, great communication and free! Thanks, would recommend to other e-commerce businesses

Store

YEMZI

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

This app is Easy to use and Amazing for the customers

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 21, 2023

Their customer service is incredibly fast and impressively responsive, making every interaction a breeze. Highly recommended!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

i had a problem with my badge positioning and thanks to Esther, I was able to solve my it. thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

The app is wonderful and customer support is super helpful and snappy. Shout out to Esther for helping me out so much. There's just so much stuff this app can do that you don't need to install 3 or 4 separate apps. Easy to use and snappy. Highly recommended.

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Unjaded

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 19, 2023

I'm very impressed with Hana's customer support. Their response time was incredibly quick, and they efficiently addressed my inquiries. It's clear that they prioritize their customers' needs. Great job!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Abby from the customer support is amazong! Very fast assistance and professionell help. The App and its features are awesome!

Using app

About 1 hour

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 18, 2023

A great Software, it's technicians Jasmine quickly solved my problem。And it has a lot of features, and I think it can help me add a lot of conversions

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HOSAUNA

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Service client très réactif et dévoué, répond immédiatement à nos besoins pour résoudre le problème efficacement et rapidement.

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VIVICA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Liz resolved my issue very quickly. All I had to do was choose the new theme I was switching to and then click on publish in the app because I published a new theme. Tech help was fast, easy, quick, and done.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

This App is perfect, it helps me solve the problem; and the service customer is reply me message in time, helps me to solve the problem so that I can set them.

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Mokin

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 14, 2023

Great app, im using it for a while now. Extremely useful and easy to use. They also have a great support team, Prakash and every support member helped me a lot, every time.

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Better

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

This plug-in is really easy to use. If you don’t know it, you can find the customer service. The customer service Jasmine and Tony are very serious in helping me solve the problem. I am very grateful for their help and support. I highly recommend this plug-in!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Hana and all the customer service I have received has been great!

Using app

1 day

Total reviews

1

Average rating

5.0