All reviews

Rating Breakdown

  • 5
    98% (5,582 ratings)
  • 4
    2% (121 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Feb. 22, 2024

Support is awesome, especially Ms. Audrey and Ms. Anivia was very quick to my questions and got the issue fixed within a few minutes. Appreciate the quick help.

Store

Hardoll

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

This is a wonderfully functional application with excellent support services. Their response time is incredibly fast, and the support staff are exceedingly courteous, promptly addressing any issues that arise. I had the pleasure of speaking with a representative named Liz from the Support department, who customized the application to my preferences within just 2-3 minutes. I highly recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I am really happy with the customer support team. Prakash from the support team, really sort out my issue quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

This app (as well as many others from Avada) is just super awesome and got me in no time what I needed, plus a really reliable customer support, who was able to resolve any issues in a matter of minutes. Especially I want to thank Lydia! :) Seriously, Avada & the team behind this company just rocks!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

GREAT APP AND STAFF Great app with good customer service! A few people helped me with little customizations and questions I had. I recommend! Tiana and Gideon

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

highly recomended . Cooperative staff especially Esther.

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 20, 2024

Quick and professional support! 10/10 I can recommend it!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Store

Verssa

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great customer service! Tiana and William from the tech support team were super nice and helpful, highly recommend

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 20, 2024

Hana was great

Store

My Store

Using app

About 1 hour

5 / 5 Share

Feb. 20, 2024

Fantástica app y servicio de atención al cliente.

Store

Mikeko

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Excellent support for this app. Esther helped me with the setup and it works perfectly on my website. Highly recommended.

Using app

1 day

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 20, 2024

The app is user-friendly and has a variety of options to help boost sales on your store! The customer support is also quick to respond.

Using app

About 1 hour

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 20, 2024

Excellent customer support. Both Esther and Emily helped me with my issue and resolved it quickly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Nice app and very friendly customer service.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Awesome, there's so much value in this app, and as with all Avada apps, the support is second to none! I had an issue with something that needed code added to fix, and Hana immediately got on with Toby in the tech team, who has also supported me before with the Avada SEO app, and within minutes had custom code added for me that fixed a sales pop up to look exactly how I imaged it! They are extremely on the ball, super friendly and incredible helpful. I don't know how I'd run my shop without Avada, honestly.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Mrs Esther ; He helped me very quickly. Thank you very much ..

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Thanks to Esther's kindness and intelligence, I don't have to worry when things go wrong in my store, because I know that Esther is just a click away and together we solve problems and make things right. She is very kind and full of knowledge and I would like to thank her for her help.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

My Problem solvd quickly. Thanks Hallyfe I appreciate it.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Using app

17 days

Total reviews

2

Average rating

5.0