All reviews

Rating Breakdown

  • 5
    98% (1,522 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 2, 2023

Acabo de descargar está app por recomendación de un amigo y por el momento me encanta. Lo mejor de todo es la atención al cliente y la rápida solución que brindan. En especial, agradecer a Esther la ayuda que me ha prestado. Un 10 para esta app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Hanna, did a amazing job helping me out. I have been impressed so far with the support I have received on both times I have asked for support. Thanks again Kevin NZ

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 1, 2023

Hana was very quick and prompt to answering my questions and getting us up and running! Great app and great customer service!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

A simple app yet very powerful for increasing sales. One aspect that truly sets the App apart is its unparalleled customer support. Whenever I encountered any issues or had questions, their support team was quick to respond, providing solutions and guidance. Their dedication to customer satisfaction is exemplary and instills confidence in their commitment to continually improving the app's performance and features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Amazing App with amazing customer service ..............................Thanks Liz for your support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Esther really helped me to customize my page, she was awesome and solved all my problems, thank you!

Store

Sleepo

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2023

I customized a variety of payment icons and completed the settings, but it still didn’t show up. I contacted the online customer service support, and Hana quickly helped me reset the problem, thank you very much! ! !

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2023

Esther was extremely helpful in setting us trust badges for my website. Excellent service and easy to use app. Thank you!

Store

24K9

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

July 29, 2023

Excelent support team Excelent support teamExcelent support teamExcelent support teamExcelent support team

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

Esther sorted my problem after logging in to my shopify account & changing a few bits of the theme. Great service and resolved my issue immediately

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

Très satisfait de l'aide en ligne et des solutions apportées notamment de la part de Hana qui est super efficace !

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Great support service!!! They help me for the problem I have with the update of my Dawn theme, now all work fine.

Store

jul3dx

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2023

A really helpful app to boost sales, there a lot of things you can do for your website which will help in improving customer experience and boost sales

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

I had tried many pop up apps. Finally we pick Avada. Avada is very powerful and it has helpful supporting! Nice app.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2023

Esther was perfect, she replied so quickly to my request and the problem was solved in 2 minutes!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Great support from Avada team. Also Esther helped me in resolving my issues for the new theme, that is really nice of her.

Using app

7 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 20, 2023

Great in providing customer service. Thank you Liz for responding quickly regarding my query and helping me connect to your tech team. In my case, I was hoping they can add an exception in adding the widgets in product pages or collections on the website but it's not possible for now. The app is easy to navigate and can be customized according to your brand so I can't wait to explore more about it.

Using app

9 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Oct. 28, 2023

The customer service is very enthusiastic. Whenever I have any questions, Jasmine and Anivia patiently answered and even operate for me until. I am satisfied.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Haven't used all functions yet. But so far very supportive and responsive team! For a Free app, the service is perfect. Team representative Esther was helpful with my inquiries very timely manner. Happy with the App, and look forward to using all their tools

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Their support is fast and helps you within minutes if something is not working. Thats value for me when I want to have help no matter what time it is. Sunny at Avada found the problem and solved it like a pro!

Using app

9 months

Total reviews

2

Average rating

5.0