All reviews

Rating Breakdown

  • 5
    98% (5,641 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 4, 2023

App funktioniert einfach und einwandfrei. Hana vom Support hat mir bei meinem Problem super schnell geholfen. Einen Stern Abzug gibt's dafür, dass leider keine Mehrsprachigkeit unterstützt wird.

Using app

2 days

Total reviews

3

Average rating

4.7

4 / 5 Share

July 31, 2023

All in all this app is a great addition to my website. However, I had some issues with it that were promptly fixed by your wonder support team. Ester from Avada was a great help, if you have any issues at all dont forget to reach out to the support team, they fixed my issue in minutes!

Store

misk

Using app

5 months

Total reviews

3

Average rating

3.3

4 / 5 Share

July 29, 2023

Although the application is very useful and free, it works in a very optimized way. At the same time, instant support works very well. I had a problem today and Lydia from support was really helpful and solved my problem.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 26, 2023

On one hand I had 2 issues for 2 times trying to use the app but on the other hand, the support responds extremely fast and solve the issues rapidely so thank you.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 20, 2023

Apps wroking fine, if i had any issue Esther helped very fast and solved problems. Apps easy to use and set up.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 20, 2023

Great in providing customer service. Thank you Liz for responding quickly regarding my query and helping me connect to your tech team. In my case, I was hoping they can add an exception in adding the widgets in product pages or collections on the website but it's not possible for now. The app is easy to navigate and can be customized according to your brand so I can't wait to explore more about it.

Using app

9 days

Total reviews

5

Average rating

4.0

4 / 5 Share

July 19, 2023

Avada boasts an exceptional customer support team. The representative named Sunny swiftly assisted me in resolving my issues in no time. I am truly impressed and extend my utmost appreciation. Well done, Sunny!

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 11, 2023

I would recommend the app because the widgets were seamless and I recieved good customer service from emily

Store

Eden

Using app

12 months

Total reviews

9

Average rating

4.8

4 / 5 Share

July 10, 2023

De momento genial, gratuito y la atención al cliente inmejorable. Me han ayudado con todo, gracias a Esther por ayudarme a colocar la cuenta atrás donde quería.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 12, 2023

I got good service by Hallyfe. I so glad for him. Thank you very much. I ll continue to use program.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 12, 2023

Sunny is good. She helps me solve the problem. But I am upset to know the timer function can't be curcle when it times up.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2023

Lydia has helped me a lot to set up my website and she gave me a very cool countdown, very friendly and fast.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2023

Best App ever with a perfect customer service, they are very friendly and always try to make the best to you.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 31, 2023

was hard to understand at first buy the costumer service helped me out I would like to be able to change the font of the sticky add to cart to match my sight.

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2023

good app, very fast and clear support service, thank you very much Esther for your help! it’s a pity that you can’t set up the application in Russian, it would make my work easier

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 20, 2023

Only just started using the Trust Badges portion of the app but it seems good so far. Minus 1 star not because there's anything wrong with it but because I haven't yet been able to try all the features. Trust badges is pretty simple to use, when I had a question at 11pm EST, Emily was there within minutes to help me solve my problem. Love the customer support! Looking forward to trying the rest of the features of the app!

Using app

7 days

Total reviews

6

Average rating

4.8

4 / 5 Share

May 7, 2023

I had a great experience with this app during the onboarding and setup process. When I encountered an issue with the popup setting, Abby provided swift assistance and resolved the problem for me. Additionally, I appreciate the app's concept of displaying other user requests for new features. It's a valuable feature that enhances my experience with the app.

Store

Local

Using app

33 minutes

Total reviews

4

Average rating

3.8

4 / 5 Share

April 30, 2023

J'ai eu un léger problème d'insertion avec l'appli. Mais prakash de l'assistance a été super efficace pour résoudre mon problème.

Using app

About 5 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2023

I had trouble updating my theme with the Avada app, but Sunny from Avada helped fix this issue. So now, the app works properly for my store. Thank you for being so helpful!

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 23, 2023

App works fairly good, the customer support was thorough and timely, Jasmine addressed my issue with a single interaction. Awesome!

Using app

5 months

Total reviews

1

Average rating

4.0