All reviews

Rating Breakdown

  • 5
    98% (5,582 ratings)
  • 4
    2% (121 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2024

Highly recommend Avada, great app and amazing customer service! I needed assistance setting up the countdown timer and Esther quickly got back to me and guided me throught it step by step. She also assisted me in personalising the timer. Thanks for your help Esther!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I'm just getting started with this app but I love the way it looks. The features are excellent and the customer support is wonderful. I had an issue connecting to my Facebook account in order to activate the live chat feature and the person who helped me stuck with me for quite a while until it was resolved. I definitely appreciated it and now everything is running smoothly.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

i am very glad that i am using this app and glad to have a sweet customer support . thank you Hana

Using app

26 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 6, 2024

Excelente atendimento, me auxiliaram perfeitamente quando precisei de ajuda.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Emily was great from the start to finish and was really patient throughout the whole process. She definitely made my experience memorable!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Emily helped me a lot thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I highly recommend it, it helped a lot to increase my sales. I had a technical problem and I had immediate help from the support team, Jasmine, Tiana and Toby in the tech, who solved my problem in 2 minutes.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Esther is the best staff, she helped to solve all my issues. Very calmly and nicely. She knows her job the best. I am 100% happy with the service. Thank you Esther.

Store

Harfiy

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great app with good customer service! Esther helped me with customizations and problems I had faced. I recommend!

Store

Shop1

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Support was awesome thank you Liz!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Amazing app, outstanding service provided by the agent Liz, overall a MUST for your Shopify store!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

because its perfect

Store

Crobso

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great help with my trust badges

Store

omemurk

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Thats really good app. And Sunny is good person

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great service from Esther!

Store

Nuversi

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Pamela was very helpful, thank you

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

This service is fantastic!! The customer service is amazing! Everyone is very helpful especially Audrey!! They assisted me when needed and now my website is ready to go with some amazing features that have been provided at no cost. I see why they have all the 5 star ratings that they do!!

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Good

Store

Flexify

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Your Support Team is really good. I solved all my problems in a few minutes. Your employee Abby was really kind and polite, she helped me solve my problems without any hassle.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Esther in customer support was fantastic!

Using app

2 months

Total reviews

1

Average rating

5.0