All reviews

Rating Breakdown

  • 5
    98% (5,582 ratings)
  • 4
    2% (121 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Jan. 17, 2024

Experience exceptional customer service with Hana, who effortlessly resolves complex issues with just a few clicks. Her polite and professional demeanour ensures a seamless and satisfying interaction. Trust in Hana's expertise to provide the level of assistance you deserve.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Great app with good customer service! A few people helped me with little customizations and questions I had. I recommend!

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Installing apps, open apps is easy for everyone but setting up is not easy for all apps then the chance we have to approach customer support here HANA helped me a lot to set up reviews and sales popups thanks a lot HANA and Avada team

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Hana was extremely helpful. she went above and beyond to solve my issues and fixed them with in an hour. if i could give more stars i would.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I am very pleased with Esther. He took care of my work immediately. You should make her a manager :) Thank you so much...

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Super cool app with so many stylings to suit your store's theme. I had some initial issues with our store due to its complexity but Tiana, and Esther were on hand immediately to deal with my particular requests and Toby the technician executed those perfectly. the best thing is this app is FREE which is amazing to offer this to the Shopify community. Thank you AVADA you're the best

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I Loving This App

Using app

4 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 16, 2024

Amazing. Esther from the team is very active and her communication is on point.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Wonderful app and great customer service!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

thanks for abby's quick support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Hana help us to resolved the problem, thank you so much.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

It is a very helpful tool. Sunny helped me alot, thank you so much.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Very helpful and fast customer service. Esther helped me solve my problems within minutes!

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Thank you Esther for resolving my issues quickly within 5 Minutes.

Store

Zadon

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

my customer representative Hana solved 2 big problems for me today. I am very grateful to her.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great Customer Support from Abby and a great app

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

They are incredibly fast and focused on solutions. The products themselves are excellent, and I highly recommend using them. They are easy to use and allow for such creative actions.

Store

NapRest

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

thank you so much hana it helped me a lot

Store

My Store

Using app

About 2 months

5 / 5 Share

Feb. 21, 2024

Awesome team, Tiana and William are the professionals.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

amazing customer service by Tiana and Tony

Store

SHIBA

Using app

About 2 months

Total reviews

3

Average rating

4.7