All reviews

Rating Breakdown

  • 5
    98% (5,649 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Jan. 4, 2024

Jasmine was really good person who helped me

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Ms. Audrey and Mr.Tony was very helpful, I would like to thank her and the entire team.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Merci, le support client est comme d'habitude superbe, avec une mention spéciale pour Jasmine.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Emily did a great job helping me out when I wanted some informations. with such a great professionnalism

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Everything works

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Customer Service is top tier

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I have never seen such fast and effective support in a utility program. Hana, you are very good, I hope you will always come to me when I need support.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Definitely very useful for multipurpose. Sentimental Pressors are really necessary If you have a website or online shop. Besides, Technical support is very responsive and effective. Certainly I recommending this app. Thank you Avada Team

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Thanks Esther Don't know what to say rather than Avada is by far the most useful Shopify app I've used, and Esther is the most responsive/helpful support I've met.

Store

miquqa

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Appreciate quick support from Hana. Thanks a lot :-)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I downloaded the application yesterday, there were a few places I didn't know about, I wrote to customer service, they responded within 1 minute, take care of me, Ms. Hana was very helpful, I recommend you to use sleep.

Using app

13 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 1, 2024

Thank you very much to the developers Jasmine and Tony.:)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I appreciate your support, especially Audrey and William both are very cooperative and quickly responded and resolved all matters Thank you Avada

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I highly recommend this app, a lot of features just in one app. It's just amazing. Their support team is friendly and responsive.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Emily is one of the best support team members, she helped me a lot even when she should be resting for the new year :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

The application is amazing and the employees are friendly and help me in every way. I would like to thank Liz and the entire application team for helping me, congratulations.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

best service

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

I feel compelled to share my exceptionally positive experience with the customer service of this company, with special recognition for the outstanding support provided by Hana. In times when top-notch customer service can be hard to come by, I was truly impressed by Hana's professionalism and dedication. Hana stood out for her genuine friendliness and clear willingness to assist me. Her commitment went above and beyond expectations. What was particularly impressive was her willingness to take the time to carefully understand my concerns and then offer tailored solutions. The patience and comprehensive knowledge demonstrated by Hana are commendable. She walked through my inquiries step by step, ensuring that I not only received a prompt answer but also understood the reasoning behind the solution. This type of customer care builds trust and reflects a deep understanding of customer needs. Furthermore, Hana remained consistently polite and professional, even as the queries became more complex. This positive experience has significantly enhanced my impression of this company, and I feel reassured in my decisions due to the excellent customer service. Overall, I wholeheartedly recommend the customer service of this company, thanks in no small part to Hana. It's refreshing to see companies that continue to focus on customer satisfaction, and they achieve this through outstanding staff members like Hana.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

I had an excellent experience with the Avada app, giving it a 5-star review for its impressive features and user-friendly interface. Abby from the Avada team was incredibly helpful and provided outstanding support. Her assistance was instrumental in resolving my queries promptly, making my overall experience with Avada exceptionally positive.

Using app

6 months

Total reviews

3

Average rating

5.0