All reviews

Rating Breakdown

  • 5
    98% (5,649 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 22, 2023

Avada works great for countdowns, which was the reason why I've implemented on my store. Any customization the support can provide quick assistance as well.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

My experience with the customer representative Hana was exceptional. Thanks to her attentiveness and helpfulness, we quickly resolved my issue. Hana's professional and understanding approach maximized customer satisfaction. I appreciate her assistance!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Awesome app and most of all ultra fast and perfect service... Special thanks to Hana who was so quick to help and did a great job.

Using app

44 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Great customer service by Hana, would suggest giving a variety of choices for the trust badges like enabling the color customization.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Excelente la atencion y las herrmientas

Store

Mi tienda

Using app

5 months

5 / 5 Share

Dec. 21, 2023

Sunny was really helpful. Also the app works really well and it is easy to use.

Store

greco

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

very helpful, solved my problem. She deserves a rase

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 21, 2023

Amazing customer support - very friendly ,understands the problem and got it fixed . Special thanks to Anthea and Toby for solving my issue

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Rapide et efficace, merci à Abby

Store

My Store

Using app

3 months

5 / 5 Share

Jan. 10, 2024

Emily helped me a lot, thank you

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Anthea provided exceptional customer service. Quick, efficient, and highly knowledgeable. A true asset to the team!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Very useful application and have used it on multiple stores. It mostly has to do with the customer service that drives this app to success and it was a pleasure talking to Hana. She handled our problems with such great care and gave us a great time during our chat. Top notch customer service that she has provided us and if you have her as your personal problem solver... You are definitely a lucky one! 10/10

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great app, Great Lydia, she solved my problem so fast

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Customer service is so nice!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Had a few issues with the app, reached out to support.. i'm not kidding.. within 1 minute i got a response and they fixed my issue within 10 minutes. They even styled everything as i wished. Thanks Sunny and Tony! Very good work!

Store

Yupply

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

top réponse rapide

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

HERHANGİ BİR SORUN İLE KARŞILAŞTIĞIMDA ASİSTANLARDAN TAM DESTEK ALIYOR OLUŞUM MÜKEMMEL. ÖZELLİKLE HANA ÇOK İLGİLİ VE ELİNDEN GELEN HER ŞEYİ YAPMAKTAN KEYİF ALIYOR. FARKLI İSTEKLERİMİN OLUP OLMADIĞINI İLGİLİ BİR TAVIR İLE SORUYOR VE BU BENİ ÇOK MEMNUN EDİYOR

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

<3 Hana

Store

SureBuy

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Customer support is fantastic. Esther was on-point with helping me out with restoring counter losing it after switching over from Craft to Dawn theme to test performance changes. Didn't realize there is a Republish Theme button in the Dashboard (for anyone else who runs into this issue.) Thank you Esther!

Using app

16 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Dec. 18, 2023

good and quickly helped by Esther, I definitely recommend it.

Using app

4 months

Total reviews

2

Average rating

5.0