All reviews

Rating Breakdown

  • 5
    98% (5,651 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Dec. 23, 2023

je suis nouveau dans cette application et je pense qu'elle va m'aider dans mes ventes

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

The app is great and free. The support is also highly recommended - Esther was able to solve a problem for me in less than 2 minutes.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

Audrey's support was top-notch! She swiftly resolved my sales boost popup hiccup with expertise and a friendly touch. Super impressed! Thanks, Audrey!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Had the pleasure of chatting to Jasmine from customer support at Avada. We had some issues in getting some components with Avada to work properly on our Shopify website, and reached out to get some help. Jasmine not only helped resolve our issues, but went above and beyond to make sure everything was working perfectly on our end. We really appreciated the help, and would highly recommend this service to any other store owner out there!

Store

Beunik

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Avada works great for countdowns, which was the reason why I've implemented on my store. Any customization the support can provide quick assistance as well.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

My experience with the customer representative Hana was exceptional. Thanks to her attentiveness and helpfulness, we quickly resolved my issue. Hana's professional and understanding approach maximized customer satisfaction. I appreciate her assistance!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Awesome app and most of all ultra fast and perfect service... Special thanks to Hana who was so quick to help and did a great job.

Using app

44 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Great customer service by Hana, would suggest giving a variety of choices for the trust badges like enabling the color customization.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Excelente la atencion y las herrmientas

Store

Mi tienda

Using app

5 months

5 / 5 Share

Dec. 21, 2023

Sunny was really helpful. Also the app works really well and it is easy to use.

Store

greco

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

very helpful, solved my problem. She deserves a rase

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 21, 2023

Amazing customer support - very friendly ,understands the problem and got it fixed . Special thanks to Anthea and Toby for solving my issue

Using app

25 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 20, 2023

Anthea was really nice and helped me a lot with solving my problems and setting up the app. She was patient and supportive throughout the process. I'm grateful for her assistance and would definitely recommend her to others who need help with similar tasks.

Using app

7 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 20, 2023

Rapide et efficace, merci à Abby

Store

My Store

Using app

3 months

5 / 5 Share

Jan. 10, 2024

Emily helped me a lot, thank you

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Anthea provided exceptional customer service. Quick, efficient, and highly knowledgeable. A true asset to the team!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Very useful application and have used it on multiple stores. It mostly has to do with the customer service that drives this app to success and it was a pleasure talking to Hana. She handled our problems with such great care and gave us a great time during our chat. Top notch customer service that she has provided us and if you have her as your personal problem solver... You are definitely a lucky one! 10/10

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great app, Great Lydia, she solved my problem so fast

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Customer service is so nice!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Had a few issues with the app, reached out to support.. i'm not kidding.. within 1 minute i got a response and they fixed my issue within 10 minutes. They even styled everything as i wished. Thanks Sunny and Tony! Very good work!

Store

Yupply

Using app

5 months

Total reviews

2

Average rating

5.0