All reviews

Rating Breakdown

  • 5
    98% (1,492 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,508)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2022

Enjoying this app so far. I’d added some small tweaks to my website that will create a better customer experience. Jasmine was very helpful when I contacted the chat for help.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I'm enjoying this app. I needed some help initially, but Emily was helpful and got to the bottom of the issue quickly. I also use Avada for our SEO. I highly recommend this company. Many thanks!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Abby kindly helped me set up the app. Her response was very quick and friendly. The app is really easy to use. Highly recommended.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Great application and client support, they are helping me a lot in order to learn how to use this application

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

I needed help with the payment icons and Tiffany was amazing. Quick, professional and was able to get all my requests taken care of super quick. Excited to see what other features we will explore. Thank you Tiffany!!!! you are the best.

Store

MBF CBD

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Emily from avada helped me to enable the trust badges on our website. I was unable to understand and enable, but she was pretty quick & helpful. She is sweet

Store

Chere

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

AVA is the best and most useful app. It's one shop for all your Shopify store needs. They have one of the best support teams in the world. Very prompt and knowledgeable.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Excellent application with many interesting options and the support service is very responsive and always find solutions to solve problems

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Awesome support from Juliana, very helpful, got an answer in under 10 seconds! The issue was solved in under 10 minutes. Fastest I have seen so far thanks !!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

I just wanted to let you know that we love the new software. It's pretty cool and we're excited to use it.

Store

TapLike

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Great free app to help boost sales and engage customers. Customer service is also fast and kind! Nice

Using app

About 1 year

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 14, 2022

Great free app to help boost sales and engage customers. I use the trust badges and animations. Customer service is also fast and kind!

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Nov. 13, 2022

FAST-ON-EARTH Support team - Liz helped me to go over my installation process, with so many options in this app - 100% recommended

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread the positivity around! Best, AVADA Support Team

5 / 5 Share

Nov. 13, 2022

I was having a little trouble setting up a sales pop but Esther was able to help me resolve my issue. Thank you again!

Store

clovint

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 12, 2022

Excellent Customer support from Emily! Solved my issue immediately, even though it's a free product.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team

5 / 5 Share

Nov. 12, 2022

Hana was amazing ! What app ! Every shop need to get this App. Customer service is 10/10 ! Very quickly and very reactiv !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Nov. 12, 2022

The customer service responded very quickly and solved the problem quickly. A very good experience!!

Store

maxgtrs

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team

5 / 5 Share

Nov. 11, 2022

Jasmine was amazing at helping me install these tools on my website, and was very quick to answer! This app is making it easier for me to stay on top of my customers!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 15, 2022

Very good service and quick response, Thank you Liz!!! I have been using AVA for a few days now and i know this is the app for me

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Nov. 10, 2022

I'm still new and learning and had to contact customer support, I have to say customer support was awesome!! Liz answered chat support right away and identified the problem (there was no 'real' problem). Very impressed as I believe these days customer support is EVERYTHING! Thank you, Liz!!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition she deserve. Thank you again, have a great day! AVADA Support Team