All reviews

Rating Breakdown

  • 5
    98% (1,495 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,511)
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5 / 5 Share

July 30, 2025

Store

mindh.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2025

There are not enough praise words that I can use to describe the work, professionalism, and kindness of this team. Shopify, congratulations for having a team who give you top-notch support to us, clients - and who, as importantly, - make us feel that we are in the best hands and that they will do their best to help us accomplish our goals. My gratitude and level of confidence on this team is infinite. Being a small entrepreneur who wears many hats every day is not easy - but to know that we can count on this team give us strength, hope, and encouragement. Thank you from the bottom of my heart, Carla - CARLA SHAW Sustainable Fashion.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2025

Extremely helpful customer service from Susan. I am very happy with this app and can't wait to use all of it's features.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

Otimo aplicativo, o suporte me ajudou em tudo e bem rapido. Super indico Avada Boost Sales. A Susan foi um amor.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2025

Had to understand and work out some initial installation questions and Dana was very helpful in doing so. They were patient with my not 'getting' some processes and got our pop-up working fast.

Using app

About 2 hours

Total reviews

8

Average rating

2.9

5 / 5 Share

July 18, 2025

I’ve tried many apps on Shopify, but nothing compares to the experience I’ve had with Avada. Their apps are beautifully designed, incredibly useful, and super easy to use — I now use several of them across my store and honestly couldn’t imagine running things without them. But what truly sets Avada apart is their support team. They are, hands down, the most responsive, kind, and helpful team I’ve ever encountered. Every time I have a question or need help, they jump in right away and solve everything with such professionalism and care — it’s amazing. I’m genuinely so impressed and thankful. If you’re thinking about installing an Avada app — don’t hesitate. I 100% recommend all of them. This team really knows how to deliver excellence!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Macy is great! Thanks for the product

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2025

Macy was beyond excellent :)

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

July 6, 2025

I've been using Avada Boost Sales - Trust Badges for a while now and it has helped me in every possible way to improve trust and boost conversions on my store. The app is awesome — simple to use, very effective, and does exactly what it promises. A big shoutout to the Avada support team, especially Tiana — she’s always there to help, quick to respond, and super helpful with any questions or setup support I needed. Highly recommended to anyone looking to build customer trust and increase sales. I’m very happy with both the app and the service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Great service. Never seen quick replies this fast from the support team. Thank you resolving my issue KEVIN, SUSAN and JUDY in a short span

Store

NOVADO

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

July 2, 2025

I've had a great experience with customer service team is super responsive, friendly, and really helpful. Any questions I had were answered quickly and clearly, and they made sure everything worked smoothly on my site. Highly recommend for both the product and the support!

Store

QBAY

Using app

About 1 hour

Total reviews

52

Average rating

4.6

5 / 5 Share

June 30, 2025

Great App, And Great Support

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

Staff has been super kind and professional, app useful and complete!

Store

BabyLab

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2025

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Tnaks a lot for support Susan. Problems solved very quickly.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2025

¡Excelente app y un soporte de otro nivel! Estoy realmente sorprendido con la calidad de esta app. Funciona perfecto, es súper intuitiva y tiene todo lo necesario para aumentar la confianza y las conversiones en mi tienda. Pero lo que más destaco es el soporte técnico: Kevin fue increíble, me ayudó de inmediato con un problema de idioma en los pop-ups y lo resolvió con una amabilidad y eficiencia dignas de destacar. ¡Gracias Kevin y gracias Avada por ofrecer una herramienta tan completa (y gratuita)! Altamente recomendada.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2025

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2025

I'm yet to fully explore everything the app has to offer, but I've played around a bit with the Free Shipping Bar. Had some styling issues but Tiana and the tech team were super helpful and managed to tailor it to my needs. Looking forward to getting stuck into the rest of the features the app has to offer!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2025

Excellent communication and support! I needed to customise the badges' size and raw design, and they handled it quickly and efficiently. Very satisfied with the service.

Using app

About 2 hours

Total reviews

6

Average rating

5.0