All reviews

Rating Breakdown

  • 5
    98% (1,522 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2022

Jasmine was amazing at helping me install these tools on my website, and was very quick to answer! This app is making it easier for me to stay on top of my customers!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 15, 2022

Very good service and quick response, Thank you Liz!!! I have been using AVA for a few days now and i know this is the app for me

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Nov. 10, 2022

I'm still new and learning and had to contact customer support, I have to say customer support was awesome!! Liz answered chat support right away and identified the problem (there was no 'real' problem). Very impressed as I believe these days customer support is EVERYTHING! Thank you, Liz!!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition she deserve. Thank you again, have a great day! AVADA Support Team

5 / 5 Share

Nov. 10, 2022

Great app and customer service. Customer service was very fast and helpful. Had a bit if difficulty when setting up, and they helped me quickly.

Using app

42 minutes

Total reviews

10

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 10, 2022

Great app. Worth your time. Very helpful and excellent customer support. Highly recommend trying this out.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. All the best, AVADA Support Team

5 / 5 Share

Nov. 10, 2022

Super App, toller Support! Die Dame war sehr geduldig und freundlich und hat sofort versucht eine Lösung zu finden!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Uw opmerkingen zijn gedeeld met ons hele team bij AVADA. Als we horen van tevreden klanten zoals jij, verspreiden we de positiviteit! Het beste, AVADA-ondersteuningsteam

5 / 5 Share

Nov. 10, 2022

Amazing app and amazing support, very easy to setup and the support is very quick, i will try the rest of their apps for sure

Store

Ravin

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team

5 / 5 Share

Nov. 9, 2022

Loved it till now. Their agent Liz was super quick to assist me with my requirement and did my work perfectly. Recommended!

Using app

36 minutes

Total reviews

4

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Nov. 9, 2022

The best thing so far was the excellent customer service provided by Emily, it changed the experience of a lost new user to that of one that knows customer service is an actual priority for this company/app. She helped, guided, and did set up on her end. Recommended.

Store

UZE

Using app

About 1 hour

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team

5 / 5 Share

Nov. 8, 2022

I use this APP to show our payment method, the operation is very simple. When I encountered some problems, Liz helped me a lot.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 8, 2022

The team helped out immensely when I was struggling with the countdown. I appreciate all the help with my website.

Store

Kay Lux

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team

5 / 5 Share

Nov. 8, 2022

This is a very useful app, and when I have a problem, the technicians guide me patiently until I finish it. Highly recommended.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Sincerely, AVADA Support Team

5 / 5 Share

Nov. 7, 2022

just set up this app, Hana helped me effectively... thank you so much to help me with all set up... thank you Hana

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team

5 / 5 Share

Nov. 7, 2022

This app is so good. The customer support system is also very good. I was having issue with my sticky add to cart and I talk with Hana and she resolve my problem within 5 minutes. Great support

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Nov. 5, 2022

Excellent app, and very easy to use. no coding is required. Lovely designs available & lots of options are available at no charge. Emily assisted with a personalized request & she was very fast, efficient & courteous in assisting me. Great app, great support!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team

5 / 5 Share

Nov. 4, 2022

Amazing app it is a must have in your Shopify store. All customer support reps are very helpful and top notch service. 5 stars!!!

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Prakash was the best! He was so hopeful and patient with me and made sure i was satisfied with everything! Thank you so much Prakash & Marcus the tech!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Top Support, mir wurde schnell und unkompliziert von Hana geholfen und konnte direkt mein Problem lösen.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Es macht uns den Tag zu hören, dass wir Ihnen einen 5-Sterne-Service bieten konnten. Wir werden sicherstellen, dass das gesamte Team von AVADA Ihr Feedback erhält – sie werden begeistert sein, Ihre freundlichen Worte zu hören. Ich wünsche Ihnen viele Vorteile in Ihrem Geschäft! AVADA-Support-Team

5 / 5 Share

Nov. 1, 2022

Aside from the app being great, I love how their customer support was able and willing to help us set up the app for our store. Liz is very patient and able to resolve the problems we are having. And now the app is working flawlessly on our site.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Nov. 1, 2022

Amazing free app, and thanks Emily for this helpful customer service! Would definitely recommend it.

Store

pilcky

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team