All reviews

Rating Breakdown

  • 5
    98% (1,564 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2022

Great app just what we needed and their support, quick and instantly solved my problem. Recommended! Jasmine was so helpful.

Using app

About 2 hours

Total reviews

7

Average rating

4.3

5 / 5 Share

Nov. 21, 2022

Excellent app with loads of features and quick support. Aisha was very helpful in fixing the issues I had! would recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

There was an issue at my website theme and Jasmine from support was very fast at resolving this for me. Thanks

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Great Customer Support, very friendly and useful ,they all hard work for you Thanks for Team support

Using app

9 days

Total reviews

6

Average rating

4.8

1 / 5 Share

April 25, 2024

Updated rating on April 25, 2024 They used to be good as you can see in my trailing review, but no more. Everyday there is an error for over 15 days. We are really not happy with the app and will let it go. They just keep saying they will fix it, but nothing for over 15 days! Previous rating If there is a 10-star, I would like to give them that <3. Special thanks to Hana and Aisha. :) They are so prompt and so patient I gotta say heheh.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 21, 2022

Downloaded the app because I need the countdown timer but it has another good resources. Asked for some help to enable the countdown for the first time and support was very quick and helpful. Thanks, Hana!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Hana was a great help and took the time to sort out all my questions. They even assisted me by logging into our store and fix errors.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I was creating a Pop-Up and it doesn't work so I used the chat and it was amazing! Thank you, Abby. It was such an amazing response from you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

very good experience with this app! it can be meet almost of my request, and great help supports from the Teams, special thanks Emily, Gideon, Hana. Of course 5 Stars

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Wow! Just Wow! The app is pretty good, but what really blows me away is the online chat support. Immediate response, very knowledgable, efficient and patient.

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 17, 2022

Enjoying this app so far. I’d added some small tweaks to my website that will create a better customer experience. Jasmine was very helpful when I contacted the chat for help.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I'm enjoying this app. I needed some help initially, but Emily was helpful and got to the bottom of the issue quickly. I also use Avada for our SEO. I highly recommend this company. Many thanks!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Abby kindly helped me set up the app. Her response was very quick and friendly. The app is really easy to use. Highly recommended.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Great application and client support, they are helping me a lot in order to learn how to use this application

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

I needed help with the payment icons and Tiffany was amazing. Quick, professional and was able to get all my requests taken care of super quick. Excited to see what other features we will explore. Thank you Tiffany!!!! you are the best.

Store

MBF CBD

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Emily from avada helped me to enable the trust badges on our website. I was unable to understand and enable, but she was pretty quick & helpful. She is sweet

Store

Chere

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

AVA is the best and most useful app. It's one shop for all your Shopify store needs. They have one of the best support teams in the world. Very prompt and knowledgeable.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Excellent application with many interesting options and the support service is very responsive and always find solutions to solve problems

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Awesome support from Juliana, very helpful, got an answer in under 10 seconds! The issue was solved in under 10 minutes. Fastest I have seen so far thanks !!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

I just wanted to let you know that we love the new software. It's pretty cool and we're excited to use it.

Store

TapLike

Using app

39 minutes

Total reviews

2

Average rating

5.0