All reviews

Rating Breakdown

  • 5
    98% (1,564 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2022

This app is so good. The customer support system is also very good. I was having issue with my sticky add to cart and I talk with Hana and she resolve my problem within 5 minutes. Great support

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Nov. 5, 2022

Excellent app, and very easy to use. no coding is required. Lovely designs available & lots of options are available at no charge. Emily assisted with a personalized request & she was very fast, efficient & courteous in assisting me. Great app, great support!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team

5 / 5 Share

Nov. 4, 2022

Amazing app it is a must have in your Shopify store. All customer support reps are very helpful and top notch service. 5 stars!!!

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Prakash was the best! He was so hopeful and patient with me and made sure i was satisfied with everything! Thank you so much Prakash & Marcus the tech!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words. Wish you many advantages in your business! AVADA Support Team

5 / 5 Share

Nov. 2, 2022

Top Support, mir wurde schnell und unkompliziert von Hana geholfen und konnte direkt mein Problem lösen.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Es macht uns den Tag zu hören, dass wir Ihnen einen 5-Sterne-Service bieten konnten. Wir werden sicherstellen, dass das gesamte Team von AVADA Ihr Feedback erhält – sie werden begeistert sein, Ihre freundlichen Worte zu hören. Ich wünsche Ihnen viele Vorteile in Ihrem Geschäft! AVADA-Support-Team

5 / 5 Share

Nov. 1, 2022

Aside from the app being great, I love how their customer support was able and willing to help us set up the app for our store. Liz is very patient and able to resolve the problems we are having. And now the app is working flawlessly on our site.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Nov. 1, 2022

Amazing free app, and thanks Emily for this helpful customer service! Would definitely recommend it.

Store

pilcky

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team

5 / 5 Share

Nov. 1, 2022

Struggled on set up but Liz was very helpful to get everything working. Great feature and being free is a bonus

Using app

About 1 hour

Total reviews

3

Average rating

4.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. All the best, AVADA Support Team

5 / 5 Share

Oct. 29, 2022

Great app and great customer service! Abby was very quick to solve the problems I was having with the setup.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day! Best, AVADA Support Team

5 / 5 Share

Oct. 28, 2022

The app is a great addition to my store and the team were so helpful in helping me customise what I needed. 10/10 for service!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

5 / 5 Share

Oct. 28, 2022

Atendimento excepcional. Ajudam bastante a melhorar a loja. Recomendo sem dúvida a utilização. Caso tenham dúvidas o suporte ajuda sem problema.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Estamos muito felizes em saber que você teve uma ótima experiência na AVADA. Sua avaliação fez o nosso dia! Toda a nossa equipe trabalha muito para manter nossos clientes satisfeitos, mas só podemos fazê-lo graças a clientes incríveis como você. Obrigado novamente, e tenha um dia maravilhoso. Sinceramente, Equipe de Suporte AVADA

5 / 5 Share

Oct. 28, 2022

Nice app and very useful, although it doesn't show up right away when paired. Thank you Esther for helping me

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. All the best, AVADA Support Team

5 / 5 Share

Oct. 27, 2022

Great app! And customer support is awesome! Shoutout Prakash! He helped me to get set up very easily. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team

5 / 5 Share

Oct. 26, 2022

I have tried many APPS to boost and help my site!!! hands-down, this APP has so many incredible features that others don't have!! the customer service is just FIVE STARS ESTHER was just so helpful and got my site up an running in a jiffy> thank you Esther.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day! Best, AVADA Support Team

5 / 5 Share

Oct. 25, 2022

Highly recommended, Great Support from Aisha!!!. Would definitely recommend this app. Thank you for your help.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so thankful as you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Have a wonderful day! Best, AVADA Support Team

5 / 5 Share

Oct. 24, 2022

Nice and quick response. Hope this app can push more orders and creat more functions, like we can use the coountdown timer on the store first page.

Using app

2 days

Total reviews

6

Average rating

4.2

Developer Reply

It was wonderful to hear that you had a great experience with our service! We really appreciate your feedback ❤️ Feel free to ask for our support anytime you need it. All the best, AVADA support team

5 / 5 Share

Oct. 22, 2022

Great app and great support team! special Shout out to Jasmine for helping me out quick and simple :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your feedback of our app and service! Your feedback is valued by every team member here and that gives us the motivation to make continuous improvements. Best, AVADA support team

5 / 5 Share

Oct. 22, 2022

This app is great! I use the announcement bar and countdown timer. They're easy to use. And when I had some concerns, Juliana from AVADA was very helpful and solved my problems. Thank you AVADA. Highly recommended.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share your experience about service with the community and us. Please get in touch if you need support anytime. Regards, AVADA support team

5 / 5 Share

Oct. 21, 2022

Service was fantastic. I flagged the issue in the late evening and woke up the next morning and it was fixed. Esther was a brilliant help. Friendly, great communicator and super efficient.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I highly recommend this app. It's free, easy to use and great super fast support. Thanks Abby!

Using app

About 9 hours

Total reviews

3

Average rating

5.0