All reviews

Rating Breakdown

  • 5
    98% (5,580 ratings)
  • 4
    2% (121 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

I contacted the support team for an issue and Pamela helped me fixing it.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Greatest app at all

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

I had a problem with the application and Hallyfe helped me in a very short time and solved my problem, thank you very much.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Great App and superb support, especially Kevin !!

Using app

27 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 17, 2024

Tiana and Tony were very helpful. They were very polite and understanding. Thank you very much to both of them. A great support team!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Pamela guided me through it in the best way possible. Thank you Pamela

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2024

Kevin was helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

We are new to this app and haven't had the opportunity to use it during sales yet, but the setup was unbelievably easy and the customer support is absolutely stellar ( THANK YOU Pamela, Tiana and Maison ). We had an issue with how the app was behaving on mobile and needed help asap. The in-app chat box makes reaching out SO convenient. No digging through documentation needed to figure out how to reach out to them. On top of that, I had a response QUICKLY and the issue was fixed before the next day. During the process, they cared enough to give us updates and kept us informed on the progress of solving the problem. Mind you, we're on the basic free plan. Get this app. Give it a test drive. The customer support alone makes it worth it if and when you need help.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

super viele Möglichkeiten seinen Shop auszubauen und schneller Support

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Hana was fantastic and provided amazing service and helped me with all my needs. It was a great experience. 10/10

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

It's an amazing app. The customer support is so helpful.

Store

Coldify

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Very useful plugin and support staff also very good. Hana solve my issue within few second , very happy...

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Avada has excellent apps and customer service, thanks to Hana for being helpful

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2024

Amazing support !

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Excellent Support Experience I recently needed assistance from Avada’s live chat to add trust badges to my store. I was helped by Hana, who was incredibly kind and efficient. She quickly understood my request and provided a solution in no time. Her professionalism and friendliness made the whole process smooth and stress-free. I highly recommend Avada’s support team, thank you Ana!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2024

Thanks to Tiana and Maison - the tech, we were able to quickly install the app and solve all the issues we had with our custom theme. So far everything is great.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2024

Very good app, I had a problem but Hana's help in solving it was very good and effective.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

Ricky helps me a lot with the problems I encounter, I give this 5 stars on his behalf

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

thanks for the help

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Great Customer Support 10/10

Using app

6 days

Total reviews

2

Average rating

5.0