All reviews

Rating Breakdown

  • 5
    98% (1,564 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,581)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2022

I was helped very quickly by Marcus, my problem is solved. Thank you so much for your attention and support.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Love the app! Does everything it says it does and MORE! Customer service is amazing! I highly recommend this app! ROGER is the BEST!!! Totally helped me with my site. I was trying to figure something out unrelated to this app and he was able to help me! 10 STARS

Using app

8 days

Total reviews

49

Average rating

4.1

5 / 5 Share

April 21, 2022

cool app. I recommend. great customer service. quick response. free app as well. easy to use. easy to install

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

I couldn't get the sales notification to pop up. Contacted support and they are researching it for me!The customer service is exceptional! Thank you Liz!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

The app is great and Candace was very helpful working on it for me. She has did a splendid job. If I need help again I would love to request her again.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 29, 2022

I am truly impressed with the excellent service I have always received from this app whenever I required assistance. People from support have always attended to me promptly and resolved my issues to my satisfaction, regardless of the time of day. Recently Julianna and Hana assisted me and I am happy with their service. Thanks and congratulations on your professionalism and kindness.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 18, 2022

The interface is easy to use. Amazing customer service, Esther resolved an issue within minutes. Thank you!

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2023

These Guys are the best, excellent customer service by Roger. Thanks again for the great work. Clean UI and its free of cost. Also this time Hana helped me to bring back the notifications.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

April 16, 2022

So far so good... Candace help me in a blink of an eye! She solved all my problems and went far beyond! Great customer service!

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2022

Amazing Customer Service and the best part is its FREE! Other apps and services are charging monthly costs for such an amazing feature without branding! Would deffo recommend! Esther was extremely helpful in helping us set up the feature and resolve our issues quickly. She's Amazingggg

Using app

30 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2022

I use this app on my store and it's early days yet but the app does what it supposed to do. I use a 2.0 theme and have no issues integrating the app into my store. Support is quick and efficient I used the chat widget to get some help initialising some of the features on the app and spoke to Esther who was very courteous and super quick in replies, she had me up and running in less than 2 minutes. I use some of Avada other apps on my store too and never had any issues with them. I would highly recommend any of Avada's apps they are efficient and perform as promised.

Using app

11 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

AVA Trust Badges & Sales is a great tool. Liz support was super fast and could fix my issues immediately. Thank you Liz!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2022

I use this app for recent purchase pop-ups. I feel it really helps with buyer confidence! Anyway, my pop-ups stopped working, but Marcus fixed it within a few minutes! So easy and helpful. Thank you Marcus :D

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

The app has decent trust badges and the customer support is excellent. Jasmine is amazing and patient. Wouldn't have continued using this app if it wasn't for her. She's great!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Cool app with amazing support and very functional additions. I have implemented multiple of the features on my store.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

perfect and helpful experience........prakash was a supportive chat assistant and the app is amazing as well

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2022

It is a very useful and intuitive app. The customer service is immediately ready to respond to any need. Abby was really nice and helped me solve my problems. I recommend it!

Using app

About 17 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 4, 2022

Very easy to use and the support is great. I was able to use the trail upon chatting to the support. Will definitely be recommending it to my other friends.

Store

Vyne

Using app

25 minutes

Total reviews

9

Average rating

4.8

5 / 5 Share

April 2, 2022

These small functions are very useful, and they are all free. The service is very good. Roger's service is fast and considerate, and it is a very easy-to-use plugin.

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

March 31, 2022

Was recommended this app at a webinar and I'm happy i downloaded it. I tell everyone they need it in e com.

Using app

5 months

Total reviews

2

Average rating

5.0