All reviews

Rating Breakdown

  • 5
    98% (5,654 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Sept. 10, 2023

I'd like to express my gratitude and satisfaction with this application, which not only meets all my expectations, but also has an extraordinary customer support team, especially Esther. Right from the start, Esther stood out for her professionalism and courtesy. She was always ready to assist me, providing quick and effective solutions to every query. Her patience and dedication are truly remarkable, making her a gem in the customer support team. The application itself is intuitive and packed with practical features that make my daily tasks so much easier. The frequent updates, aimed at continuous improvement, are also a big plus. But it's really Esther's exceptional customer service that has transformed my user experience into something truly special. Not only did she solve my problems, but she also took the time to guide me through some of the more complex features, which really enriched my use of the app. In summary, this app richly deserves a five-star rating, not only for its functionality and ease of use, but also and above all for the superior customer support, embodied by dedicated professionals like Esther. I highly recommend this application to anyone looking for a reliable solution, backed by a responsive and competent support team. Bravo and a big thank you to Esther in customer support!

Store

Ma boutique

Using app

20 days

5 / 5 Share

Sept. 10, 2023

I had an issue with my mobile notification and Esther and Gideon were able to fix this within minutes! great application and service from the team at Avada!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Emily was great. Solved the situation in a minute. Great customer service.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Awesome App and i got an outstanding Support from Hana. Thank you so much. Highly recommendet!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Great Support, provided by the team. Like the professional behaviour. They were very specific with all the question I threw at them.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Esther, she helped a lot.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Thank you Avada, for making life easier. When i need support, they helped me and solved problem, thank you Esther.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Quite easy to use. Support team responds quickly.

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 8, 2023

I made new store and want to add some trust badges on it. It really looks great and I love it. I contacted to support chat person Sunny to customize the design for me and Sunny really helps me out. I recommended this APP who want to add trust badges free of cost!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Prakash's service was very good, he helped me with my problem and resolved it. Very polite and super attentive. I felt very taken care of and loved the app. Grade 10

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

HI, Hana thanks for your quick help and support to solve our issue. it was really helpful that you solve it at same time while we are sharing our issue. Avada is really lucky to have you as a team member

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Does exactly what it says, good free app. I'm happy with it. Whenever I had an issue I got really quick support and it was solved by Jasmine and Gidoen - thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Aide rapide et efficace de la part de Jasmine & William !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

jasmin and gidoen support was on top. thanks to them for this wuick support and easy help

Store

My Store

Using app

About 1 month

5 / 5 Share

Sept. 8, 2023

Very supportive and quick, Many thanks to Jasmine and Tony

Store

Gadgify

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 8, 2023

Hana And Tony fixed My store issue I Do really appreciate what they did to my store Thanks you so much

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

This app is great and the support team, particularly Hana, is exceptional.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

This app is great to promote the sales on your store. I had an issue with seeing the pop up on my store. Jasmine replied to me very quickly and fixed the issue. The app looks great on my store and the customer service is superb. Thank you again Jasmine, and Thank you Avada for all the great apps you offer on Shopify

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

That's great

Using app

11 months

Total reviews

2

Average rating

5.0