All reviews

Rating Breakdown

  • 5
    98% (5,654 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Aug. 28, 2023

Exceptional Experience with App Support, Thanks to Esther : I can't express how incredibly satisfied I am with the app's support team. The assistance I received from Esther was simply exceptional. From the moment I reached out to the support team, I felt I was in good hands. Esther took care of my inquiry with unmatched professionalism and warmth. Her deep knowledge of the app and willingness to provide effective solutions to my issues were remarkable. But what truly impressed me was her patience in explaining every detail and ensuring I fully understood each step of the process. Not only did they solve my problem, but they also provided valuable insights on how to make the most out of the app for my business. Their dedication and personalized attention truly made a difference for me. The app itself is fantastic and has added significant value to my online store. However, what has truly stood out is the quality of the support I've received. Esther and the team behind this app deserve special recognition for their customer-centric approach and genuine willingness to assist. In summary, I wholeheartedly recommend this app, and if you're fortunate enough to interact with Esther from the support team, you'll be in the best hands. Thank you again for such a positive experience and for exceeding my expectations.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Abby from Avada had a very friendly attitude with me and provided me solution to my problem very quickly. I hope to have same User Experience with all the Customer supports out there available but sadly not everyone do that. I'm very happy and really appreciates the customer service of Avada

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Simple d'accès, un design ergonomique, un service-client rapide et efficace (merci à Esther d'avoir résolu mon problème en 10 secondes !) Une très bonne application :) / Easy to access, ergonomic design, fast and efficient customer service (thanks to Esther for solving my problem in 10 seconds!) A very good application :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Nice App and very excellent Customer Support than other apps replay in a minute and resolve the issue. Thanks Lydia to resolve my issue within a minute. Feeling happy using this app .

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 28, 2023

i never seen such kind of friendly support, avada is very useful for people who want fast reply with solution, great!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Really nice app giving a very good free option and the live chat extremly good speacily Esther there

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

This great app definitely will boost sales conversion for our store. Customer service staff Sunny is very fast and responsive to my inquiries and issues.

Store

My Store

Using app

4 months

5 / 5 Share

Aug. 27, 2023

This App is very good and offers many free services. They also have high-level technical support Thank You @Hana From Support Team

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

A good app with great free features. Abby from support was really helpful in assisting with implementing it on my store.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

very good experience with the app. team helps step by step 24/7. just one little recommendation: enable smart selectors for all functions.

Store

Zaphira

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Showing people that you can be trusted means a lot. It helps build enough confidence for buyers to buy your product. I tried different apps to get these trust badges, but most of them required me to pay for a subscription to use the premium features. Until I came across Avada, which not only has trust badges, but also has a lot of useful features, such as sticky shopping carts, inventory alerts, etc. It is nice to have a great app like Avada that provides these apps for free. Thanks to Esther for enabling all the trust badges for me and for responding in such a short time. Thanks Avada team for such efficient software

Store

VISING

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

superb experience. quick and work falwlessly. esther did a great job. nice work awesome.................................................

Store

FLOR

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Huge shoutout to Juliana at Avada! She worked magic fixing my Shopify trust badges. Super grateful for her help – my store's looking slick. Thanks, Juliana! You rock!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

I want to thank Jasmine and Anivia sincerely for their exceptional support. Their assistance has been incredibly valuable and has had a really positive impact. I'm truly grateful for their dedication and remarkable efforts!

Store

Cardel

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Es una gran experiencia poder guiar la compra de nuestro cliente en la pagina, y tener tantos atractivos visuales para convertir la compra

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

L'application est complète. Elle permet de rendre le site beaucoup plus professionnel en un rien de temps. Si vous avez une quelconque difficulté, le support est génial et vous permet de régler vos problèmes en quelques secondes.

Store

Brumeva

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

I recently reached out to Avada customer support with an issue I was experiencing, and I must say, I'm genuinely impressed about how fast Esther responded. From the moment I initiated contact, Esther was attentive and eager to assist me and solve my problem.

Store

Greis

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

This app has good customer support (esther helped me out) also seems to look clean and haven't had any issues... yet

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Customer support is really great! Esther was very helpful in solving my problem. I recommend this for sure.

Store

Omal

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Fantastic customer service. Lightning quick reply to chat messages for help. Very surprised and very happy I chose this app. Jasmine was the one who helped me and was very great to chat with.

Using app

3 months

Total reviews

2

Average rating

4.5