Rating

5.0

feedback

845

Reviews

chart

#364

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    29%
  • Less than a month
    17%
  • Less than a year
    22%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick response times, efficiency in resolving issues, and the willingness of the support team to go above and beyond to ensure customer satisfaction. The app itself was described as user-friendly, easy to set up, and effective in helping with compliance requirements. Themes found in the reviews include excellent customer service, quick and efficient support, user-friendly app interface, and high satisfaction with the functionality of the app.

Highlights

Excellent customer service and quick response times
User-friendly app interface and easy setup
Efficient support and willingness to go above and beyond
High satisfaction with compliance assistance and functionality
Positive experience with the support team

Rating Breakdown

  • 5
    97% (823 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (810)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

Big thanks to Ricky, my problem was solved quickly and professionally. Thank you so much :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Easy to use and great customer service. Tiana was quick and super helpful.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

The application is running smoothly. Once the necessary adjustments have been made, no further intervention is required. The support team was very helpful; I would especially like to thank Pamela for her assistance.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Had some problems after updating the app, but Olivia sorted it all out super quick! Amazing customer service. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Configuration with various entities like google and meta can be tricky but Avada support was very friendly and thorough in helping us get everything set up, testing, and confirming functionality. Special thanks to support agents Avery, Juliana, and Pamela.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

All reviews

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