Rating

5.0

feedback

835

Reviews

chart

#335

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    29%
  • Less than a month
    17%
  • Less than a year
    22%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers mentioned specific support agents by name, highlighting their professionalism, patience, and efficiency in resolving issues. The app itself is described as easy to use, with all the necessary components for compliance and customization. Users appreciated the quick responses and personalized assistance they received, making the setup process smooth and hassle-free. However, there was one negative review mentioning difficulties during the onboarding process and slow customer support responses, leading to the decision to uninstall the app.

Highlights

Exceptional customer support and personalized assistance
Ease of use and comprehensive features
Positive mentions of specific support agents
One negative review highlighting difficulties during onboarding and slow responses

Rating Breakdown

  • 5
    98% (820 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (807)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

top assistenza

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Kevin got me setup with CCPA compliance. Thanks!

Using app

1 day

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 25, 2025

Support is kind and quick to resolve issues, they even went out of their way to do custom dev work for us to ensure that our site was working smoothly the way we wanted it to. Has all the components you could want and easy to use.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Great support and patience from Avery and all her colleagues that worked on my case . Big applause for having such caring and understanding support ! Keep the good work ! Definetely satisfied !

Store

Anyma

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Absolutely perfect customer service. I knew nothing and they took so much time to help me. Only good things to say. Thank you Avada!

Using app

1 day

Total reviews

6

Average rating

5.0

All reviews

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