Rating

5.0

feedback

821

Reviews

chart

#320

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    29%
  • Less than a month
    18%
  • Less than a year
    22%
  • More than a year
    4%

Reviews Summary

The reviews for the Avada app on Shopify are overwhelmingly positive, with customers praising the exceptional customer support provided by the team. Reviewers highlighted the quick response times, clear explanations, and personalized assistance they received from support agents like Julie, Tiana, Kevin, and others. The support team was commended for going above and beyond to ensure that users were satisfied and that their issues were resolved efficiently. Customers also appreciated the ease of use of the app, its functionality, and the quick setup process. However, there was one negative review mentioning difficulties with the onboarding process and slow customer support responses.

Highlights

Exceptional customer support with quick response times and personalized assistance
Ease of use and quick setup process
Positive feedback for support agents like Julie, Tiana, Kevin, and others
App functionality and efficiency
One negative review mentioning difficulties with onboarding process and slow customer support responses

Rating Breakdown

  • 5
    98% (805 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (797)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 24, 2025

Nice support!

Store

GymDrip

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Great app, very easy to use and navigate. Iris helped me with checking if everything is working properly. All recommendations for Avada GDPR Cookies Consent! :)

Using app

25 days

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Super Hilfreich

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

We had a little trouble getting the banner set up, but customer support was quick to respond and got us taken care of!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 6, 2025

Easy to use, and support was fast to help with any issues during setup

Using app

2 months

Total reviews

2

Average rating

4.0

All reviews

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