All reviews

Rating Breakdown

  • 5
    98% (1,169 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 13, 2024

I've appreciate the support from audrey, she's awesome

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 23, 2024

We had some issues and bumps with the app but Emily from customer service did a great job sorting us out. Great app and awesome customer service

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 3, 2024

I just downloaded the app, it's very intuitive and thanks to the support it's very easy to use. I personally was helped in all my requests by Esther and Gideon. I left 4 stars instead of 5 because unfortunately there is no Italian version of the app, despite this however it is still possible to have the banners in Italian thanks to the translation function.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 14, 2023

Ho avuto un piccolo problema con la app ma Esther mi è stata disponibile e di grande aiuto

Using app

38 minutes

Total reviews

2

Average rating

4.0

4 / 5 Share

Oct. 31, 2023

emily was quick and friendly. really appreciate the help.

Using app

About 1 hour

Total reviews

3

Average rating

4.3

4 / 5 Share

Oct. 11, 2023

Abby hat mich bestens beraten.. danke!!!

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 19, 2023

Great service. The instructions could be a bit more clear, but we figured it out. Thanks a lot Jasmine :)

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 11, 2023

Hana was very attentive with quick replies. She assured me my issues would be resolved.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 3, 2023

The support is great especially Hana from the support team helped me within minutes to solve the problem.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2023

I have a problem to aktivate the funktion on my page. But jasmine from the avada support helps me great. Now it works :)

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2023

ABBY great costumer support quick answer, competent, friendly and more. helped me quickly to my satisfaction

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 28, 2023

Thanks to Jasmine for her precious help. She helped to settle the cookie bar on mobile and desktop very easily.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 10, 2023

El soporte fue muy bueno y rápido. Emily me atendió enseguida y resolvió mis dudas en un instante. Muchas gracias

Store

NAADA

Using app

About 1 hour

Total reviews

6

Average rating

4.8

4 / 5 Share

Jan. 8, 2023

I had Liz and the support team assist me, the issue was somewhat resolved though. The font I use as the body text on my site is "Roboto Condensed Mono" however through the font search it's Roboto Mono. The CCS code added to the site messed up the fonts elsewhere so I had to delete it. Also the "Auto generate Privacy Policy - Auto generate Privacy Policy link based on user location" didn't work properly when I tested it, so I'm just going to add the essentials to my privacy policy. Not a big deal. Other than some minor issues, I think the app is great.

Store

MASAYO

Using app

6 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 30, 2022

super support und sehr schnell hilfsbereich app tuht was sie soll. super app, sehr hilfsbereiter support nur weiterzuempfehlen

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2022

Jeg fikk rask hjelp fra Easther, Jeg håper å få glede av appen. jeg gir fire stjener fordi jeg er ny på denne appen.

Store

BVEFS

Using app

26 days

Total reviews

3

Average rating

3.0

4 / 5 Share

Nov. 10, 2022

Hanna was very helpful in assisting me with some additional features and apps that I needed for my store.

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 19, 2022

Ich bin sehr zufrieden mit dem Installationsprozess der App und der reschen Hilfe des Supports, um erweiterte Funktionen freizuschalten. Jetzt muss ich noch schauen, ob sich die App in der "freien Wildbahn" bewährt

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 4, 2022

Just started using it, but the agent who unlocked it for me was great,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 14, 2022

Used this app for the privacy and cookie banner on our new website. Works very easy and gives amazing results. The AVADA team was also very helpful.

Using app

About 11 hours

Total reviews

6

Average rating

4.7