Rating

5.0

feedback

847

Reviews

chart

#297

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    30%
  • Less than a month
    18%
  • Less than a year
    22%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer support. Users have praised the quick response times and professionalism of the support team members, including Olivia, Aughust, Avery, Riley, Iris, Ethan, Tiana, and many others. The support team was commended for providing detailed instructions, helpful guidance, and making the setup process simple for users. Additionally, users appreciated the app's functionality, ease of use, and compliance features. Some users mentioned that the app was a bit challenging to navigate initially but found it to be overall good once they understood it. The multilingual support and availability of the support team at all hours were also highlighted as positive aspects of the app.

Highlights

Positive customer support experience with quick response times and helpful guidance
App functionality and ease of use
Challenges in initial navigation but overall good experience
Multilingual support and availability at all hours
Compliance features and detailed instructions

Rating Breakdown

  • 5
    98% (830 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (820)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

What a professional and super top tier technical support we got from "Iris", she provide us with best comprehensive assistance, nothing missing + full simple and easy follow instructions, 100% completed, Thanks "Iris" you are the best

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2026

SAV sympa et efficace !

Store

LOVELYA

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

Iris provided such a great support. Thanks a lot!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2026

Great! really fast support by the app team, especially Olivia she was super professional. Thanks for that!

Store

ToysRus

Using app

About 2 hours

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more