Rating

5.0

feedback

893

Reviews

chart

#305

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    29%
  • Less than a month
    18%
  • Less than a year
    21%
  • More than a year
    3%

Reviews Summary

The reviews for the Avada app are overwhelmingly positive, with users praising the excellent customer support provided by team members such as Brian, Tiana, Nim, Kevin, Ricky, Penelope, Mia, Judy, Kevin, Raymond, Maison, and many others. Customers appreciate the quick responses, knowledgeable assistance, and personalized help they received. The app is described as easy to set up, efficient, and effective in enhancing website characteristics. However, there were a few negative comments regarding the onboarding process and customer support response time in some cases.

Highlights

Positive customer support experience and quick responses
Efficient and easy setup process
Personalized assistance and knowledgeable support
Some issues with onboarding process and customer support response time

Rating Breakdown

  • 5
    98% (873 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 13, 2025

Very functional app, i think the best also. Brian from customer support was very helpful and friendly. I recommend the app for sure

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

June 13, 2025

Needed assistance to ensure our website was completely compliant and Judy was on the chat, she was incredible, super response and guided me in all the right directions including being proactive to make sure things were set up the correct way! Thank you Judy!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

thank you Tiana for helping me with the google integration!!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2025

Great app quality and super helpful support — I highly recommend it 100%! Kevin and Raymond are the best — incredibly supportive and professional. Thank you!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 5, 2025

They were really helpful☀️

Store

LUCIANA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more