Rating

5.0

feedback

850

Reviews

chart

#328

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    30%
  • Less than a month
    18%
  • Less than a year
    22%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews regarding its customer support. Users have praised the quick response times and professionalism of the support team members, including Olivia, Aughust, Avery, Riley, Iris, Ethan, Tiana, and many others. The support team was commended for providing detailed instructions, helpful guidance, and making the setup process simple for users. Additionally, users appreciated the app's functionality, ease of use, and compliance features. Some users mentioned that the app was a bit challenging to navigate initially but found it to be overall good once they understood it. The multilingual support and availability of the support team at all hours were also highlighted as positive aspects of the app.

Highlights

Positive customer support experience with quick response times and helpful guidance
App functionality and ease of use
Challenges in initial navigation but overall good experience
Multilingual support and availability at all hours
Compliance features and detailed instructions

Rating Breakdown

  • 5
    98% (833 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (822)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2026

Store

HANDRA

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2026

Great help thank you - thorough, easy set up and essentially fully compliant with google.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2026

"Fast and helpful support!" Avery from the support team was incredibly helpful.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2026

seems great, also good support.

Store

DRIPLY

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2026

Iris è stata semplicemente fantastica! Mi ha guidato passo passo nel completamento delle attività che volevo compiere; veramente molto professionale e competente

Using app

About 2 hours

Total reviews

2

Average rating

5.0

All reviews

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