All reviews

Rating Breakdown

  • 5
    98% (1,342 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2024

Pamela was so helpful! For some reason when installing the app and cookie bar it didn't last long. When reaching out for help she was able to go in on her end to add the missing piece I needed in order to re install it. I would recommend their app as their customer service was quick and resourceful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

Avada Cookies Consent is a really good app with very helpful and responsive customer service. When I had questions CS rep Audrey really came through with the detailed answers I needed. Another thing that's really appealing about the app is its customizable color styling that can provide a variety of appearance options for different websites. If your market requires cookie consent for site visitors, I highly recommend this app.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 15, 2024

Great app! Works perfectly fine and Mia from the support team was really helpful.

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 14, 2024

Tutto perfetto grazie +++++

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

Talked to Rosie, great support as always, quick and helpful

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Ester was a great help. Fixed all my issues with no problem what so ever. Great help

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2024

Top five I am gratefull for the help Hana was excellent direct and effetiv

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Thanks Tiana of support

Store

ProDiv

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Hana del servizio clienti è bravissima sempre pronta a risolvere i tuoi problemi . Grazie Hana

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Enseguida se pusieron en contacto y en 5 minutos tenia solucionado mi problema Gracias Liz

Store

Valmar

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Liz provides quick and helpful customer support. Tool is customizable and meets the requirements.

Store

Mooleo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Had an absolutely fantastic support from Esther. She was totally amazing at helping with several questions and issues that I encountered with the app. Esther provided very thorough explanations with screenshots to better visualized the steps required, and she was very prompt with assisting with my requests and professional. Very friendly and kind interaction. I can't recommend enough Esther for her diligent customer service and very happy with the app overall. Thanks a million!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 8, 2024

Can only recommend this app. We love the design possibilities, e.g. the many different fonts you can use. The customer service (Lydia and Liz) was amazing - so nice, always responded within minutes and was so helpful & even implemented some special requests we had.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2024

intuitive app & great support.

Store

Reducd

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Tres bon service client, je suis tombé avec la conseillère se nommant Hana, qui a su régler mon problème avec professionnalisme, et avec sérieux

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

All CS members are so kind and nice. They are ready to help users with perfect solution. Especially, Rosie is so nice!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2024

Excellent help from Hana and this Privacy banner works perfectly! Really like the settings of this app that it won't disappear when clicked outside the banner!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2024

Habe die App neu installiert um diese zu testen. Hatte später ein Problem mit der App. Es wurden Code am Ende meines Shops angezeigt und der Banner Pop nicht auf. Hana hat sich mit Toby sofort darum gekümmert. Super schnelle Lösung. Danke

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback! Sollten Sie weitere Probleme haben oder weitere Fragen auftreten, zögern Sie bitte nicht, uns zu kontaktieren. Ihre Zufriedenheit hat für uns höchste Priorität!

5 / 5 Share

May 5, 2024

Hana was great helped me with an issue and the app works really well. I defiently recommend!

Using app

7 months

Total reviews

9

Average rating

5.0

Developer Reply

That's wonderful to hear! I'm so glad Hana was able to assist you and that everything is working smoothly with the app. Thanks for the recommendation. It means a lot to us!

5 / 5 Share

May 3, 2024

Audrey was so helpful in helping me out with the questions I asked. It was all up and running in no time.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! I'm thrilled that Audrey was able to assist you efficiently and get everything up and running quickly. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!