All reviews

Rating Breakdown

  • 5
    98% (824 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (815)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

Kevin, top et efficace il a résolu mon souci de cookie en 3 min

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Support for my issue was excellent! They are also very consious about our stores privacy and only request access to the areas needed. Top service!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Great and fast support (thx to Kevin)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Gute App um das Cookie-Thema schnell und einfach abzuhaken. Im Kundensupport konnte mir Christian super bei der Einrichtung und Überprüfung aller Funktionen helfen.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

We had an amazing experience with Avada! The installation process was seamless, thanks to Tatiana, who guided us every step of the way. She was incredibly knowledgeable, patient, and always quick to respond to our questions. Her professionalism and expertise made the whole process smooth and stress-free. Highly recommend Avada, and a special thanks to Tatiana for her exceptional support!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Tiana was wonderful in helping me through the issues I was having with setting up the banner and making sure everything was correct. She walked me through the steps needed and made sure I understood what was happening. I would highly suggest their customer service alone, the app itself is wonderful but the customer service is a step above.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Il servizio di assistenza è molto efficiente, Ricky mi ha risolto subito il problema. I servizi dell'app li utilizzo da poco e sembrano funzionare bene, per quello che serve al mio negozio

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Je tiens à remercier Penelope pour son aide précieuse. Le support est toujours réactif et l'application est très facile à prendre en main. Un service au top !

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

We downloaded this app yesterday and needed a couple things tweaked. Kevin and William were on it within 15 minutes and I am more than impressed. Highly recommend!

Using app

About 13 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Einfach Spitze ! Super Support, mit direkter Anpassung meiner Wünsche. Danke an Kevin und Raymond! Selten so etwas erlebt! Absolut empfehlenswert.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I just installed Avada RGPD/GDPR Cookie Consent with great ease, it is so easy to use that I was able to do the configuration myself. The support service, especially Mia, assisted me with effective compliance and my store. Everything went wonderfully and I am happy not only for that, but also for Mia's welcome, friendliness and courtesy. Well done team!

Using app

About 8 hours

Total reviews

8

Average rating

4.4

5 / 5 Share

Dec. 1, 2024

just setup Avada with the help of Ricky! The service experience was really good - I feel now ready to be compliant with the laws. The setup itself was super convenient with the provided check list and I think this banner is more of an eye candy than others. Thanks again!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Seems good. Pamela very helpful

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Wonderful staff, always helpful

Using app

16 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

A great app Great support. Fast response time, friendly, competent and also responded to individual requests. These were even implemented directly. Really great Many thanks

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

We needed help with the final integration & set up and Lydia did a great job answering our questions and testing it for us.

Store

MECO7

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I purchased the Pro version as I needed this for GDPR reasons. After going through the set-up wizard, I was amazed at how easy and accessible it all was, it felt as easy as ticking check boxes to start. I was a bit confused on the GCMv2 setup, however Tiana was able to check my store and check that I had setup all of the backend configuration properly in my code. She also took screenshots from her test showing screenshot in denied state before accepting cookies, and the second screenshot displaying accepted state after accepting cookies. Tiana was great help! Thank you again <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

The Avada EU GDPR app is amazing! The support team is top-notch—super friendly and quick to solve any issues via chat. Highly recommend for anyone needing reliable and efficient assistance!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Penelope and technician Andrew helped me very quickly an nicely! she even tried to help me with something else! i really appreciate it, small things makes big differences!

Store

Quosy

Using app

About 1 hour

Total reviews

4

Average rating

5.0