All reviews

Rating Breakdown

  • 5
    98% (1,302 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

Very good service. Setting up this beautiful cookie consent banner took only about a few minutes. First I didnt find the option to translate to my language but Esther from customer service was very helpful and replied very fast. Absolutely recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Très simple à configurer. Jasmine l'experte en service vous guide selon vos besoin !

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

They have great support! Sunny and Tony really helped me fixed my problem asap

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

I had an issue with enabling the app on my shopify theme, but was quickly assisted by Esther in support. Looking forward to the preference tool being added in the coming weeks.

Using app

About 2 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Jan. 3, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I received professional and friendly support by Audrey and Gideon. Issue was solved directly. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Audrey was so great to work with! very pleasant experience. She was professional and nice too!:)

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Jasmine is an amazing worker and helped me a lot

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

It's a complete app for cookie consent which is also free. Easy to use with a lot of design features. Avada has a great support team, very fast to help with, particularly Abby and Jasmine who have been really helpful and friendly.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Emily responded to me straight away, and has been awesome in supporting me with the set up. She was very patient, extremely helpful, and resolved my query very quickly. I'm very pleased and satisfied with the service she provided. Thanks Emily, you're a Star!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

great app, and teams are very helpful, I recommend it

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

I want to say a BIG THANK YOU to "HANA" for assisting me in the inquiry I made. she was very quick and a problem solver to help me out :) Keep the good work going on HANA!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Great app with amazing customer service!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Love Avada apps, thanks to Hana

Store

RbxItem

Using app

29 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 28, 2023

The customer support is excellent. Sunny replied to my email almost immediately and the issue was resolved in a few minutes.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Amazing support and quick reply

Store

Allvåg

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Works like a charm. It could use a bit more customization but works fine as is.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

The costumer service was on point, Esther helped me with my cookie language problem .

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

This app is really easy to use and works perfectly fine. And if you have special needs the support is incredible fast. I had a few requests and and Jasmine from the support team answered me in under a minute. Jasmine and Toby from the developer team were able to solve all my issues in a really short amount of time. On top of that Jasmine was really kind :) I am totally happy with everything

Store

Foxel

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Very fast support, they respond immediately. Solved my problem by adding the required language

Using app

3 days

Total reviews

1

Average rating

5.0