All reviews

Rating Breakdown

  • 5
    98% (1,302 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 24, 2023

"Absolutely exceptional app and support experience with Hana! She went above and beyond to address my concerns and provided insightful solutions. Hana's expertise made the entire support interaction smooth and enjoyable. Kudos to Hana for delivering top-notch customer service!"

Store

Rapan

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Parfait ! Merci a Audrey de m'avoir aider a comprendre l'application

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

The app works perfectly. Support is very helpful. I spoke with Hana and she was quick to resolve the querries.

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Store

VANIQ

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Very helpful team. I needed some help with the look of the banner and Jasmine and her team were super quick to help me. I am looking forward to the release of the preferences option in the banner!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Super support and easy to use! I would especially like to thank Abby! Without your help I wouldn't have gotten any further. Friendly, fast and flexible

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Highly recommended! a simple and easy-to-use app, just what I needed. I asked for help in the chat to modify the buttons to make them the same colour, and Hana and Toby solved it for me in no time.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Assistenza eccellente, ho avuto una risposta entro pochi minuti da Jasmine e ha risolto il mio problema molto velocemente, cordiale e disponibile. App Consigliatissima!

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Heel handige app en gemakkelijk de voorkeuren aan te passen. Support is ook super! Het lukte even niet om m te activeren, heel makkelijk via de chat een gesprek gestart. Jasmine was binnen 1 minuut "aan de lijn" en heeft het probleem heel snel verholpen. Very convenient app and easy to adjust preferences. Support is also super! I did not succeed in activating the app, so I started a conversation via chat. Jasmine was "online" within 1 minute and fixed the problem very quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Sunny was amazing. Thank you Sunny.

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

This app finally solved my issues with installing cookie policy. I had some issues with previous app which didnt allow Avada app to show cookie banner, so i reached Avada support. Jasmine from Avada support was very helpful and quickly identified my problem and solved it really quickly. I honestly was shocked how fast support and problem solving was. Definitely recommend! :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Great service, Emily was really helpful and resolved my small concern. Greatly value this responsive service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Great app with perfect and fast support. Just can recommend it

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Prakash was able to help me to get the App working. I had not set something up correctly and they were able to resolve it quickly and were very pleasant throughout the process.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Excellent support service. I couldn't see the cookie bar and Hana responded quickly with a solution. Very satisfied with Hana's quick response and support. Ángel

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

App sehr einfach aufgebaut, super schneller und zielbringender Support, auch am Sonntag ohne einen kostenpflichtigen Plan.

Store

Bemos

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

I had a little difficulty with installing the app into my store but their chat support quickly solved my issue. thanks HANA

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Abbey was great, very fast at sorting out my issue!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Excellent support from Jasmine and Gideon. They helped me with one minor issue I had. Fast response to live chat. Great design banner for GDPR.

Using app

About 2 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Amazing support by Esther and a great app

Using app

14 minutes

Total reviews

1

Average rating

5.0