All reviews

Rating Breakdown

  • 5
    98% (819 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (808)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2026

Configuration with various entities like google and meta can be tricky but Avada support was very friendly and thorough in helping us get everything set up, testing, and confirming functionality. Special thanks to support agents Avery, Juliana, and Pamela.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

The team was kind and supportive throughout the setup and implementation. Their availability via chat and willingness to help made the process much easier.

Using app

About 6 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 5, 2026

Great and efficient customer support fro Tiana. Exellent app exellent support

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Very helpful customer service, even at late hours in the night. I was helped by Brian and Olivia. They gave me easy-to-follow instructions and helped me make sure the app was setup properly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Avery was extremely helpful and kind. They helped me navigate compliance and made me feel confident.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Penelope and her Team are great, love to work with them!

Using app

About 5 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 28, 2025

I am very grateful for Avery's support! His service was excellent and he resolved the issue very quickly!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

The team goes the extra mile to make sure everything works perfectly. They are quick to resolve issues and they even did testing if thing is working properly on our actual website. Thanks.

Store

Lava

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Perfect! Just the help I needed!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Great assistance in getting as compliant as possible using the free plan Arthur was a superstar!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Support is excellent. One of the best teams I've worked with!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

great remote support thanks

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

very useful, able to add the banner and translations with Pamalas help

Store

BioKey

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Pamela is the best And Kevin too!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Liking the app so far. I had a few questions and Customer Service was very prompt to respond to my question. I recommend this app.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

This is my second App with Avada now and I am overwhelmed by their support in getting everything set up and making sure I am compliant with laws and regulations I am not even educated on yet. 6 stars from TNW

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Needed some help understanding the differences between the compliance types. Arthur helped iron out all the complexity very efficiently.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Best support ever, Nim is the best !

Using app

About 1 year

Total reviews

1

Average rating

5.0