All reviews

Rating Breakdown

  • 5
    98% (816 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (802)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2025

Pamela was extremely helpful. She was courteous, patient and professional.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great support and functionality =)

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

The Avada Cookie Banner works flawlessly! I had a question, and Julie from the support team responded super fast and was very helpful. Excellent product and amazing support – thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Avery a été très utile et efficace merci à lui ! L'application est bien et le SAV très réactif !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Thank you to Avery for walking me through the steps needed for the compliance checklist. Fast responses and easy to follow guidance.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

muhteşem bir teknik destek. 7/24 soru ve anında cevap. İşinizi sizin yerinize hızlıca hallediyorlar. Bana yardımcı olan kişi olan Avery günümü güzelleştirdi. Çok nazik, yardımcı ve bilgili.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

A huge thank you to Christian for the quick response and awesome help!

Store

Shusher

Using app

Over 2 years

5 / 5 Share

Oct. 26, 2025

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello Hadley Pottery, Thank you for taking the time to leave a review. We checked our chat history and noticed that you initially experienced a pop-up appearing on every page, regardless of input. Our team later found that this was the Shopify cookie banner, not from the Avada app. After clarifying this, we assisted you in disabling Shopify’s default banner and setting up Avada Cookie Consent successfully. We’re happy to know the issue has been fully resolved and that the Avada banner is now displaying as intended. We truly appreciate your understanding and the chance to ensure everything works smoothly on your store.

5 / 5 Share

Oct. 22, 2025

Ich hatte heute ein Problem mit meinem Cookie Banner und habe fast die Nerven verloren! Dann habe ich den Support kontaktiert und Avery vom Support Team hat innerhalb kürzester Zeit meine Probleme gelöst!!! Erstklassiger und einzigartiger Support!!! Danke an Avery!!!!!

Store

DUAVA

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Store

Ryzefit

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Software muito bom e com um suporte fantástico da colega Iris em tempo real.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Outstanding Support from Ricky at Avada GDPR Cookies Consent Ricky went above and beyond to help resolve some complex issues with my Avada GDPR Cookies Consent setup. He didn’t just fix the problem — he took the time to explain what was happening, suggest improvements, and ensure everything was working perfectly before closing the chat. His professionalism, patience, and genuine commitment to customer satisfaction were exceptional. It’s rare to find support that’s this proactive and solution-oriented. Highly recommend both Ricky and the Avada team — they truly care about their users and deliver top-notch service!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Pamela, thanks for your helped setting cookie pop up. I appreciate it. Have a great weekend!

Store

iVogue

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Très bonne application pour être conforme RGPD. Le support est très réactif et m'a bien aidé a vérifier que tout était bien paramétré

Store

K9 Unit

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Très rapide pour le SAV, vraiment appréciable ! Communication ultra fluide, Brian est au top ! Merci :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Nagyon kedves Costumer service, pillanatok alatt a rendelkezésemre álltak.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

I came to the support team with a problem and they handled it expertly. My support agent Iris was able to walk me through my issues, solve them, and more importantly was able to patiently walk me through every step of the way providing quick and accurate information as my questions flowed. She allowed my brand to tackle compliance with confidence.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Ottimo supporto clienti, ho avuto il piacere di parlare con Ricky e mi ha aiutato passo passo nella configurazione, ottimo servizio!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Lovely and responsive help and support to figure out our problem.

Using app

2 months

Total reviews

4

Average rating

5.0