All reviews

Rating Breakdown

  • 5
    98% (1,347 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Dec. 3, 2023

Emily è stata gentile e disponibile, consiglio molto quest'app

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Prakash helped me a lot and is very friendly. By far one of the best customer relations I've come across

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

I had a minor issue with my cookie banner, but their support team quickly resolved it. Fast and professional service. Highly recommended!

Store

Lemity

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great and easy app to use. Interface is great and the live support is really fast and supportive. many thanks to Hana <3 Kind regards, Worldly wishes

Using app

13 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

The bar didn't appear on my website initially but they were very responsive and resolved my issue in just 2 minutes, thank you!

Using app

32 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2023

This app worked wonders. The cookie pop-ups do not take up the whole screen like most of the apps on the shopify store and they have a dedicated team of people who will solve any problem that you ask of them and there super fast response time was the best part. I can't tell you many apps I have used and they would respond in a day, maybe two at most, but with this app they responded within minutes. I had the pleasure of working with Anthea today and she was very helpful and patient with me. Must give a big kudos to Anthea and her team. I must say that this brand (AVADA) of apps is great for first time drop-shippers like myself.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

The Avada Cookie Consent app has been very helpful for customizing my website. The support provided, especially by Anthea, has been invaluable in addressing my concerns.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Fantastic customer support, Jasmine really professional! :D

Store

nezulab

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great product and great customer service! Hana is amazing!

Using app

20 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 22, 2023

Store

Bonkaso

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 21, 2023

I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.

Store

MaClò

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 18, 2023

I would like to thank Appy so much for her great support, kind and professional :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Store

Niocell

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Very helpful support, Hana was very fast and kindly, it fixed all. Great app reccomended

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Hana & the customer support is great!

Store

Baxxis

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

I had a small issue regarding the display of cookies, and Emily took the time to investigate and guided me effectively! It's working now! Very satisfied with the efficiency of customer support

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Hana has help me with all of my questions and has proven a very professional person.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Le service client est vraiment très bon, en moins de 5 min la aimable Hana m'a tout solutionnée ! Je conseil cette application !

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Was surprised that their customer support took seconds to get back to me and provided me solution immediately as my cookie policy pop-up doesn't appeared on my website even though I turned it on already. Appreciate the fast response especially for free-app. Full credits to Esther, the CS support who solved my case. Thanks again!

Store

Herrmas

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I had an issue I couldn't solve, Esther took the case almost immediately and solved it in no time alongside with Toby the tech guy. Great support, 5 stars to you guys !

Store

EandC

Using app

11 months

Total reviews

2

Average rating

4.5