All reviews

Rating Breakdown

  • 5
    98% (825 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (816)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2023

Prakash was fantastic help today. I had changed my theme and the cookie pop up wasn’t showing but he rectified the issue as soon as I asked for help. Many thanks

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2023

I leave this review with pleasure. Hana professional and kind. Advise! Easy to install app... App easy to install and indispensable for every e-commerce

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Liz has done a wonderful job at helping me out on certain questions that I have and it's a good plugin. Above all it's free as well. :-)

Using app

29 minutes

Total reviews

9

Average rating

4.6

5 / 5 Share

May 3, 2023

Great support from Hana. Very fast and immediately resolved the issue I was having. Neat app. Thanks!

Using app

About 2 months

Total reviews

7

Average rating

4.3

5 / 5 Share

May 3, 2023

Esther was brilliant, very helpful and made a task I had been trying to do for 24 hours so easy. thank you *****

Store

Mr Wolf

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Great support team! I have a problem with setting this app, but Hana from the support team response me quickly and I could finish the setting right away. The bar design is minimal and matches any theme.

Store

Osewaya

Using app

44 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2023

Todo perfecto, le responden al instante y le ayudan en todo lo que pueden, son muy amables. Lo recomiendo 10.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Fantastic as usual! Avada does good work, makes settings easy to use, and the support every fails to help solve every issue. Emily has been a huge help and provied support the whole way and even for a different Avada app. 5 Stars for Avada, 6 stars for Emily!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

April 26, 2023

It is worth using this application. Very good Customer service. Esther helped me very quickly. Thank you!

Using app

28 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2023

Amazing experience! :) I had a problem with the installation and customer service solved it IMMEDIATELY

Store

Karkade

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Esther provided exceptional customer support! She was responsive, attentive, patient, and professional throughout our interaction. Her communication skills were top-notch and she went above and beyond to ensure my satisfaction. Highly recommended! Thank you, Esther!

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

ottima applicazione, assistenza veloce, facile e comoda da modificare, la consiglio vivamente a chiunque

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Fast response and great design overall. Also it is for free and you dont have to pay monthly for a good cookie banner.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

very easy to use! it is also clean and functional! nice support team, reply to me soon and get things done! Thank you!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2023

Great free app to ensure we are compliant with the European Law. Some features are missing (enabling the customer to select his tracking preferences for example) but despite this the app is doing its role. And customer service is great and very reactive (thanks for your help Hana!)

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2025

We are just getting started so it is too soon to rate the app, but so far I am very satisfied with Lydia from customer support. Thanks for helping me out!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2023

Ich schreibe es bewusst in Deutsch. Die Hilfestellung von Hana war fantastisch. Es hat keine 2 Minuten gedauert und es war alles eingestellt! Vielen Dank für den wirklich netten Service!

Store

2002

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

I had a great experience whilst unable to navigate around the app and Hana one of the support agents did a fantastic job and helped me very swiftly with my issues. Great support Hana and Thank you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2023

Just had a chat with Lydia for the support - she resolved a minor issue we had like a charm :) Great customer support! Thank you.

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Aplicazione semplice e abbastanza completa per una conformita di base con le direttive sui cookie e privacy. Alla prima difficoltà di configurazione interviene una chat di aiuto ed Esther è stata fulminea nella risoluzione del caso. Grazie mille

Using app

About 11 hours

Total reviews

1

Average rating

5.0