All reviews

Rating Breakdown

  • 5
    98% (1,348 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2023

Very good customer service. Hana help me a lot. It s very pleasant. She done the work for me. Thank you.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Emily and William from Avada were a huge help in getting this set up to work with our shop. We use the Shopify Forms and Shopify Inbox widgets in the bottom corners, so they were able to reposition the cookie consent banner above the widgets. Great support for a free app!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Liz is a fantastic support and very helpful, managed to resolve my issue with clear steps! Thanks Liz :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Avada Cookies is great app and working perfect with my stores, they very helpful staff which providing quick and smooth support. Keep it up.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

I’m still new to the app, but so far it seems pretty straightforward. When I ran into a small css issue, I was connected with Avada using the chat bot. Liz expertly handled my request and I was up and running quickly!! Thank you Liz!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

I'm pretty good navigating Shopify. But when I encountered the Avada app, I got hung up and couldn't find the right course of action. So, I clicked the "chat" box to ask for help. And up popped Emily! She was fantastic, asked me to look for this and that and to report what I found. I granted her access to my back end and she did what she had to do. Within minutes my Avada EU GDPR Cookie Consent app was working. And I never lifted a finger. NOTE TO AVADA MANAGEMENT: Emily's a gem, you won't find many like her, and her type tends to be discovered by competitors and "promoted." I strongly suggest Emily be awarded a larger office and a massive raise in pay. THIS WEEK!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Una app muy útil. La he utilizado para mi tienda y funciona correctamente, además el help center es super rápido, me atendió Sunny y solucionamos todas mis dudas. Muy recomendable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

very good assistance for css personalization from Esther! really happy with the support chat. really fast and efficient

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

simple smooth looks nice its perfect for every store. Not to mention the support is great! i would 100% recommend this

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

It's unbelievable that they consented to all my requests with patient & dedication. Best of all it works! Esther, Liz & Avada team rock!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

This is an easy-to-use app that is very customer friendly. I would definitely recommend it to others. The customer service is great especially Jasmine, who went above and beyond to help me learn how to change the banner between themes.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Quick and easy help from helpdesk team with Tracy.

Store

My Store

Using app

8 months

5 / 5 Share

Aug. 19, 2023

"I absolutely love this Avada EU GDPR Cookie Consent app! It's incredibly easy to install and use, and it has all the features I need to ensure my store is GDPR compliant. I really appreciate how customizable it is. Plus, the customer support team is amazing - they were quick to respond to my questions and provided helpful solutions.

Store

Ailsas

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

This APP is amazing! My shop is in CA and we have to comply with CCPA! This app covers it and doesnt slow down my website. Thanks so much Prakash for helping me to make sure my business was in compliance with your wonderful app.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Lydia and Hana help me a lot in configuring this application and it does what I need, many thanks to both

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Perfect! I originally chose a different app for my cookie banner which was very popular and had thousands of reviews, but it was very basic and didn't allow me to change the font or font sizes which I didn't like. Thought I would try this app instead and WOW! I can customise pretty much any part of the cookie banner to tailor it to my website's appearance and the quality of the banner itself is amazing. So sleek and professional looking. I wanted to change the font size and Juliana was so quick in getting back to me (literally within about a minute of me sending a message) and she changed it to exactly how I wanted and was very patient. I'm so happy I chose this app and the support is unmatched too! Thank you :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Avada EU GDPR Cookie Consent is the great app to work with. I am glad that I found this. The customer service is so good that I got instant response and got awesome support from both Jasmine and William. I would recommend this app because it's easy set up. I am really happy to rate 5 stars.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very happy. I was helped by Hana an assistant of the application who was of great help to me for the installation. Very available. I recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

So happy with the app, the easy, user-friendly settings, and very quick and helpful customer support - thank you so much Sunny and Anivia! Would highly recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Hele makkelijke app die je heel makkelijk aan je eigen huisstijl kunt aanpassen en daarnaast echt een super support! De app veroorzaakte wat problemen waardoor de klant via mobiel niet kon afrekenen. Contact opgenomen met Sunny en Emily van de chat die William van de technische dienst erbij riepen. Binnen een half uur nadat ik de chat begon was het probleem opgelost. Super dus!! Raad deze app en Avada in het algemeen echt aan!

Using app

17 days

Total reviews

1

Average rating

5.0