All reviews

Rating Breakdown

  • 5
    98% (1,348 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 11, 2023

Had some minor issues to get it to work but Esther was able to provide great customer service and a quick solution to get it working. Great app with great customization features!

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 10, 2023

Ottima app e ottima assistenza, per il momento è tutto ok, sembra funzionare perfettamente, anche personalizzabile la grafica.

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2023

The app is easy to set and effective, and it comes with many features. Special mention? The AMAZING assistance. Thank you so much!

Using app

About 18 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2023

Great app with the best customizing options, all for free! Amazing support, responsive and willing to fix issues quickly and effectively. 100% recommend!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2023

Support from Esther was prompt. Now this little widget is working. Need to turn this on from theme settings.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2023

Ringrazio molto il signor Parakash per il sostegno e la disponibilità ad a risolvere il problema, app ottima e semplice(avevo io un problema con i cookie ma l'app è facile da capire ed è ottima. grazie ancora

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

This is a really great app, very user friendly, easy to use. Also excellent service support, quick and efficient.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2023

la atencion al cliente ha sido fantástica, me ha atendido Prakash, y ha sido muy rápido y eficaz, solucionando lo que necesitaba, recomiento Avada

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2023

A great and simple app! If you would happen to run into any issues there is a quick response time from the support team. I got help from Esther which was very easy to communicate with and helped me quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

I had a great experience this evening when chatting with Esther. App was easy to install and the support I received from Esther was a good experience.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 3, 2023

I recently used the Avada app and was blown away by the outstanding customer service provided by Hana. The app itself is versatile and user-friendly, but Hana's prompt and knowledgeable assistance made the experience even better. Her dedication and willingness to go the extra mile left a lasting impression. Highly recommended!

Store

Monoesy

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

Thank you Juliana =] Appreciate your help with setting up Avada EU GDPR Cookie Consent bar. Excellent customer service from the Avada support team.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2023

Dear Jasmine I wanted to express my gratitude for the exceptional assistance I received during my recent interaction. From the moment I reached out with my query regarding the visibility of the Cookies Bar on my website, I was met with prompt and professional support. Jasmine, the support representative, was incredibly knowledgeable and patient throughout the conversation. She guided me through the necessary steps to enable the cookie banner, ensuring that I followed the correct procedures. Jasmine even went the extra mile by suggesting I check my website in incognito mode and offered to send an access request to investigate further. Although I initially encountered some difficulty, Jasmine's persistence paid off, and the cookie bar is now visible on my website. She also suggested I try accessing the site on another device to confirm its functionality, which was a helpful suggestion. Thank you once again for your outstanding assistance. I am truly grateful for the level of service I received and will not hesitate to reach out in the future if I require further support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Juliana was very good at helping activate the banner. I had difficulties but she was very fast and effective

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Does what I need it to do and they have great support. I'm not sure what else there is to say - great!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Fantastic application, especially the customer service, helpful and friendly. Thanks especially to Abby from customer service and Tony who helped me edit the banner.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2023

this app works well and easy to customize and Emily's support was very helpful to me. I recommend it as it is free and easy to implement.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

I had issue with the pop-up not showing on my site, I had to go through multiple reps but Hana figured it out in no time. Thank you

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2023

Esther and Gideon from Avada Cookie Bar provided exceptional support in resolving an issue with the cookies bar on my online store. They were prompt, knowledgeable, and went above and beyond to assist me. I highly recommend Avada Cookie Bar based on the professionalism and dedication demonstrated by Esther and Gideon. Their expertise and assistance made a significant impact on my experience, and I am grateful for their support in ensuring my online store is compliant with cookie regulations.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Liz was very helpful and quickly identified the solution i was trying to locate - thank you Liz saved me a lot of time!

Using app

11 months

Total reviews

5

Average rating

5.0