All reviews

Rating Breakdown

  • 5
    98% (1,303 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

May 20, 2023

Very easy to set up an oparate, and amazing customer support by Jasmine, very fast respond time and extremely helpful. The cookie banner also looks very nice.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

I had the pleasure of being assisted by Jasmine today. She was extremely prompt in answering my questions and very friendly!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 18, 2023

Very easy app to install. Plenty of different options to choose from (colours as well as location on page etc). I needed a few tweaks to mine specifically, and both Jasmine and Tony were super helpful and very quick to respond/action. Highly recommend. A++

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2023

Liz, ha sido muy amable y rápida conmigo, lo recomiendo es fácil e intuitivo para trabajar y que aparezca como prefieres.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

I had some trouble setting up the Cookie Consent pop-up on my own. With the help of Prakash, I did it in less than 5mins! Highly recommend the app and the support!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2023

Although a very simple and friendly user interface, I decided to contact Avada's support team for guidance. They walked me through the entire setup. HANA was amazing! She was so patient with my queries. I recommend this app for anyone looking for a professionally made policies page and pop-up box. And the best part? IT'S FREE! Thank you Hana!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

Hana was super helpful no time wasted at all. Highly recommend! Completely forgot to enable the app.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Excellent support, I got help from Hana. I asked them to help me fix the cookies banner, the speed of it and everything, and I got excellent help.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2023

Prakash was fantastic help today. I had changed my theme and the cookie pop up wasn’t showing but he rectified the issue as soon as I asked for help. Many thanks

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2023

Ich würde die App definitiv weiterempfehlen. Der Kundensupport ist in wenigen Schritten sofort erreichbar und sehr freundlich. :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

The app seems to work as expected; support team is super fast to reply and very helpful. Special kudos to Prakash :)

Store

KEK.WTF

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Really simple to use and set up and great customer service if you have any issues!! Would highly recommend if you want something simple and easy to understand

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

You can design your cookie popup however you like. They have a very helpful support, they respond quickly and are happy to help.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

It is great. Just what I needed. They even have a great support with high availability! Thanks Lydia for your help.

Using app

19 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

May 6, 2023

I leave this review with pleasure. Hana professional and kind. Advise! Easy to install app... App easy to install and indispensable for every e-commerce

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2023

Hana was quick and efficient helping me with my problem. I've enjoyed avada thus far.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

May 5, 2023

Great customer support! HANA was friendly helped me immediately, problem was solved fast, so thank you :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Very fast service, happy to help :) At the beginning I had problems with setting up the application, but after writing to the support they helped me in 2 minutes. I recommend!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2023

Liz has done a wonderful job at helping me out on certain questions that I have and it's a good plugin. Above all it's free as well. :-)

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 3, 2023

Just starting to use the app. What I can say by now is... Great support service!!! Thank you, Abby!!!

Using app

11 months

Total reviews

1

Average rating

5.0