All reviews

Rating Breakdown

  • 5
    98% (1,304 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 16, 2023

A simple and effective app to have on my store. Great customer service. Liz was very helpful when I ran into a little problem.

Using app

21 days

Total reviews

7

Average rating

4.1

5 / 5 Share

Jan. 13, 2023

Goodgoogala...amazed at the speedy customer service. Literally took 30 seconds for someone to respond to chat request. Beyond excellent customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Awesome experience with this app and it's support. Best of all it's free! I wanted a change and contacted the support and they did it in no time for me! I would recommend this App!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

use online chat with Juliana. she was so helpful. online chat system was fast and easy. Juliana helped me solve my problems with in minutes. and she was able to show me step by step. the best online chat person out there.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Hana was a great help! Worked on my request instantly and was a completely hands off troubleshooting experience.

Store

Foodhak

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

The app works like it should - the small issue I had was resolved quickly and successfully by Jasmine, the support agent. Good stuff.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Very straightforward app. Does what is needed and provides excellent customer service by Emily. Thank you!

Using app

39 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

So glad to have this app and other integral apps under the avada umbrella. Emily has worked with me on this journey and provided more help than some individuals I hired for their services.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

The install was quick and easy, and I had some help from Prakash and Esther, the support from livechat is lightning fast :)

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Liz helped me with some edition issues to improve the visualisation of the cookie display. Thanks a lot Liz!

Store

Kroped

Using app

About 1 month

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 5, 2023

Amazing customer support, very willing to help you with all your missunderstandings. Thank you for your help, Hana!

Store

ingaia

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

10/10 customer support . Hana helped so much . this app is amaizing

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Amazing support! Fast and friendly. Jasmine and Marcus do an amazing work keeping this app user friendly.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Great support. Thanks to Esther I solved my problem in a few minutes. So easy to install and works brilliantly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Fantastic support, Gideon quickly solved my problem. App does what I need and has good customization.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Emily was super helpful when the cookie consent didn't show up initially after being enabled. Turns out there was a shopify specific button that had to be changed then it worked perfect.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Liz in support was amazing! Really helpful and resolved my issue quickly and politely. I am really happy with the support :)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Avada cookie consent is a great app for various reasons. It's easily set up. It's customizable so it doesn't look like a generic cookie consent for you website. It also can link to your private policy, GDPR. and other pages to describe what it is if someone clicks to learn more which is nice as it doesn't redirect traffic from your website to show them. Also as it was easily set up. I must mention that Avada support is what helps make Avada shine out among the others. Most Apps I have used have the minimum support. These other APPs give you a connection with no instruction manual besides what the screen tells you and when you reach for support, you'll wait half an hour, and just be told something generic or sent another link that tells you what you've already read. Not with Avada. Not at all. You just hit Chat Support button and they'll show up ready to help before you hit the exit at the top of button. This is my 5th app with Avada and they've all helped my website tremendously, but it wouldn't of been as tremendous with out the support's help. They'll go to any length to get it done. I would like to thank Support and Avada for the Apps they provide as well as the Support they give that makes these services easy for everyone. I would like to thank Hakeem for his help as he showed up in seconds and made sure I had this service set up just right. I highly recommend any Avada service and their support is unmatchable as is their services. I am Very thankful for them both. I greatly appreciate all the help I've received and can't say thanks enough. Again, Thank you Hakeem and all Avada support. You make an example of what support should be. Thank you again, Trey

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

thank you avada for all services and thank you ABBY the best customer service! thank you again and im happy with your service

Store

Onnty

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

The apps perfectly working on my site. The CS Hana has helping me to enable the few setting in apps with full of knowledge. My problem settled very fast. TQ

Using app

3 months

Total reviews

3

Average rating

5.0