All reviews

Rating Breakdown

  • 5
    98% (1,350 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 3, 2023

Fantastic support, Gideon quickly solved my problem. App does what I need and has good customization.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Emily was super helpful when the cookie consent didn't show up initially after being enabled. Turns out there was a shopify specific button that had to be changed then it worked perfect.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Liz in support was amazing! Really helpful and resolved my issue quickly and politely. I am really happy with the support :)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Avada cookie consent is a great app for various reasons. It's easily set up. It's customizable so it doesn't look like a generic cookie consent for you website. It also can link to your private policy, GDPR. and other pages to describe what it is if someone clicks to learn more which is nice as it doesn't redirect traffic from your website to show them. Also as it was easily set up. I must mention that Avada support is what helps make Avada shine out among the others. Most Apps I have used have the minimum support. These other APPs give you a connection with no instruction manual besides what the screen tells you and when you reach for support, you'll wait half an hour, and just be told something generic or sent another link that tells you what you've already read. Not with Avada. Not at all. You just hit Chat Support button and they'll show up ready to help before you hit the exit at the top of button. This is my 5th app with Avada and they've all helped my website tremendously, but it wouldn't of been as tremendous with out the support's help. They'll go to any length to get it done. I would like to thank Support and Avada for the Apps they provide as well as the Support they give that makes these services easy for everyone. I would like to thank Hakeem for his help as he showed up in seconds and made sure I had this service set up just right. I highly recommend any Avada service and their support is unmatchable as is their services. I am Very thankful for them both. I greatly appreciate all the help I've received and can't say thanks enough. Again, Thank you Hakeem and all Avada support. You make an example of what support should be. Thank you again, Trey

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

thank you avada for all services and thank you ABBY the best customer service! thank you again and im happy with your service

Store

Onnty

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

The apps perfectly working on my site. The CS Hana has helping me to enable the few setting in apps with full of knowledge. My problem settled very fast. TQ

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

The client service is nice, fast and efficient. The app is working well, simple to install and custom. Worth it

Store

Nukkies

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Hana was really friendly, helpful, and super patient with me as I am new to ecommerce. If I ever need help with AVADA again, I hope she is available. Very satisfied.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Hallyfe è stato preciso e veloce nel spiegarmi come funziona il Consenso/Non Consenso dei cookie. Inoltre ha fatto un test per vedere se avevo configurato bene il link all'Informativa sui cookie

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Great customer support from Prakash. He helped me enable the app on my website and made it so I could get my desired theme.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

I would recommend the app as it is really easy to set up and customer support is excellent, in no time I had Esther in live chat giving me great assistance and happy to help me with my queries.

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Thanks to Hallyfe He was fast and responsive. incredible support team. I always love using avada app. Keep it up guys

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Perfect app! I'm using it in my website for the cookie bar and it works perfectly! Live chat is perfect too, fast and kind, i chatted with Emily.

Using app

About 18 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

is already the second store that I install this app, I have always found myself well, then the customer support and really good especially when there Abby who helps you, and very kind and too good in her work. I recommend to everyone

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Great support, easy to use app. I was able to get it going quite fast. Jasmine was very helpful and got me up and running right away

Store

TOYLOGS

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Application gratuite qui fait très bien son travail, un service SAV hyper rapide, même à 22h30, rien à redire ... Je recommande fortement.

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Honestly the app is very easy to use and on top of being a free app they provide quick support so I truly appreciate what they are doing that is why I'm posting this review even after a short-time of using the app as a token of appreciation. As for my experience, I communicated with Esther and was of great help. Thank you Esther.

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 21, 2022

Je suis absolument ravi du travail de Prakash. Son professionnalisme, sa réactivité et son souci du détail ont été un vrai plaisir. Je recommande vivement cet agent, il a su résoudre mon problème en l'espace de quelques minutes à peine !

Store

Leuya

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Easy to install, clean looking and fits well with my site. Needed some assistance with the installation. Esther was very helpful and helped me get set up in minutes.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Thanks for the quick response and support. The App was very easy to install and set up. I wish every app was this easy to work with.

Using app

About 8 hours

Total reviews

1

Average rating

5.0